cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
SWWeatherGuy
What's DOS?
Posts: 1
Registered: ‎03-28-2016
Location: US
Views: 3,507
Message 1 of 2

Yoga 2 11 - Hard Drive Replacement & New OS Install

I'm trying to help out a family member whose hard drive crashed & burned on their Lenovo Yoga 2 11 (MN: 20332) they purchased from Best Buy.  I've been reading some of the previous posts regarding WiFi not working, thinking I was experiencing the same problem.  I might be but I've got other issues I'm trying to figure out as well.

 

I've replaced the bad hard drive but have had a difficult time figuring out what OS exactly belongs on it and how to go about getting it installed.  The markings on the device are next to none.  There is a Windows 8 label but doesn't indicate what type.  I actually wanted to put Win7Pro on and then just upgrade to Win10 but I guess the BIOS is looking for Win8?  I could not get a Win7 installer to work at all but after trying a Win8Pro installer, I got it installed.

 

The problem at this point is I cannot get the network controller (specifically WiFi) to recognize a driver or work no matter what I've tried.  There are a handful of other drivers that don't seem to want to configure either.  Additionally, I'm not sure I can activate this Windows since my guess is it's not the correct version.  I have run a KeyFinder utility that has given me a Windows BIOS OEM Key that, understandably, does not match the Windows 8 Pro key also found.

 

I'm not sure what options I have or the best approach for getting around these issues.  Is there somewhere I can tell what Windows installer matches the BIOS OEM key?  Is there somewhere I can download that particular installer?  Is there possibly still a WiFi driver issue (based on the many other posts about this?)  Any assistance would be greatly appreciated.

 

 

Moderator comment: Model added to subject for clarity.

Sr Support Specialist
Posts: 8,716
Registered: ‎11-30-2015
Location: PH
Views: 3,472
Message 2 of 2

Re: Yoga 2 11 - Hard Drive Replacement & New OS Install

Hi SWWeatherGuy , 

 

 

Welcome to the Community Forums. 

 

Using product key finder tools may just give you a generic key that would mismatch with the OEM embeded keys on the BIOS.  Checking from the BIOS would also help as the sticker also just say Windows 8 ( not pro ) . Question is would it be Windows 8 or Windows 8.1 .

 

What you can do is to reinstall with the correct ISO version that the pc came with then install appropriate driver version from the support site. You can follow this guide for the steps . 

 

Do you have the machine number from the sticker or check it from here . 

 

Wifi issue may just be a driver compatibility with the OS . First , install the correct OEM Windows version and have it activated automatically using it then proceed with the drivers.

 

Update us how it goes.

 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Check out current deals!


Shop current deals

Top Kudoed Authors