03-28-2016 05:25 PM - last edited on 03-28-2016 05:43 PM by NateS
I'm trying to help out a family member whose hard drive crashed & burned on their Lenovo Yoga 2 11 (MN: 20332) they purchased from Best Buy. I've been reading some of the previous posts regarding WiFi not working, thinking I was experiencing the same problem. I might be but I've got other issues I'm trying to figure out as well.
I've replaced the bad hard drive but have had a difficult time figuring out what OS exactly belongs on it and how to go about getting it installed. The markings on the device are next to none. There is a Windows 8 label but doesn't indicate what type. I actually wanted to put Win7Pro on and then just upgrade to Win10 but I guess the BIOS is looking for Win8? I could not get a Win7 installer to work at all but after trying a Win8Pro installer, I got it installed.
The problem at this point is I cannot get the network controller (specifically WiFi) to recognize a driver or work no matter what I've tried. There are a handful of other drivers that don't seem to want to configure either. Additionally, I'm not sure I can activate this Windows since my guess is it's not the correct version. I have run a KeyFinder utility that has given me a Windows BIOS OEM Key that, understandably, does not match the Windows 8 Pro key also found.
I'm not sure what options I have or the best approach for getting around these issues. Is there somewhere I can tell what Windows installer matches the BIOS OEM key? Is there somewhere I can download that particular installer? Is there possibly still a WiFi driver issue (based on the many other posts about this?) Any assistance would be greatly appreciated.
Moderator comment: Model added to subject for clarity.
03-29-2016 02:54 PM
Hi SWWeatherGuy ,
Welcome to the Community Forums.
Using product key finder tools may just give you a generic key that would mismatch with the OEM embeded keys on the BIOS. Checking from the BIOS would also help as the sticker also just say Windows 8 ( not pro ) . Question is would it be Windows 8 or Windows 8.1 .
Do you have the machine number from the sticker or check it from here .
Wifi issue may just be a driver compatibility with the OS . First , install the correct OEM Windows version and have it activated automatically using it then proceed with the drivers.
Update us how it goes.