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Perry_1995
Paper Tape
Posts: 1
Registered: ‎04-11-2017
Location: US
Views: 1,200
Message 1 of 2

Yoga 2 11 Model 20332: Yellow charger port broken

Hi,

 

I'm having issues with my charger port, like I have to position the AC adapter to a certain position in order for my laptop to charge. If I just leave the cord as it is without anything to support it, like placing a book on the side and pushing the adapter cord thing a little bit upwards, my computer won't charge at all. Since two screwdrivers are missing on the bottom of the laptop the yellow port has been moving for a while, such as sometimes coming off a bit so I have to push the bottom to get the port back inside. 

 

My warranty expired over a year ago and I don't know what to do now. I researched and saw that you can replace the charger port by buying a new one and taking off the cover at the bottom of the laptop in order to replace the broken one. But should I fix it myself or should I take it to a professional to fix it for me, even though my warranty expired long ago? Please help! I would really appreciate it.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,148
Message 2 of 2

Re: Yoga 2 11 Model 20332: Yellow charger port broken

Hi there, Perry             -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Please find the part number below for DC in cable. Click here for HMM

 

 

Vienna DC-IN Cable -            90204936

 

 

Otherwise, having it tested on a computer repair shop can help as they would have necessary tools to test the machine with specially  Hence, i would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly or assist you further.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

 

Regards,         

 

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