08-02-2017 06:26 PM
All of a sudden my Yoga 2 11 won't boot up and I can't get it to go to the menu for safe mode or recovery mode. The first error is: Sign-on process initialization failure. Then once I get past that I get the Blue Screen and it says Critical process died.
Is my computer toast?
08-03-2017 04:30 AM
Thanks for using the Lenovo forums.
Seems like the hard drive could have possibly failed. If you are unable to recover, I would recommend that you get in touch with your local Lenovo support line, for a possible repair on your unit.
Below is the link to the phone list where you can find these numbers
Hope this helps, let us know how you get on.
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