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12-02-2014

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Yoga 2 13 - Laptop not charging after anniversary update

2016-09-24, 18:29 PM

Hi,

 

My Yoga seems to have stopped charging properly and I am not sure if it's a faulty adaptor or the anniversary update which I did last night caused this problem.

 

Have any of you seen any other similar issues? I plug the adaptor and none of the lights on the laptop come on.

 

It's the Yoga 2 13"

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

 

 

Thanks

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Re: Yoga 2 13 - Laptop not charging after anniversary update

2016-09-27, 8:58 AM

Hi there, Charlee          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

It sounds like the AC adapter is not producing output as it should. If you have the opportunity to test this with a different outlet, I would try that first. The "brick" should be warm to the touch when plugged in, if not it will probably need to be replaced.

 

Update us how it goes.

 

 

 

 

Regards,

 

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5 Posts

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Re: Yoga 2 13 - Laptop not charging after anniversary update

2016-09-27, 9:37 AM
Hi,

I had it plugged in all day yesterday and it's cold. I can't find another Lenovo to try the adaptor on so I will just have to cross my fingers and order a replacement, hopping that it will work.

Thanks for the help,
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Re: Yoga 2 13 - Laptop not charging after anniversary update

2016-09-27, 10:00 AM

If your laptop still in warranty, i would recommend you to contact Lenovo service center and report your findings. For more details, Schedule a Call-back for faster support.

 

Update us how it goes.

 

 

 

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5 Posts

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Re: Yoga 2 13 - Laptop not charging after anniversary update

2016-09-27, 10:19 AM
Unfortunately it's not :(

Thanks
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5 Posts

12-02-2014

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Re: Yoga 2 13 - Laptop not charging after anniversary update

2016-09-27, 12:27 PM

So i tried a new power supply and it charges the laptop fine. I guess the original decided to give in.

 

Thanks for the help

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Re: Yoga 2 13 - Laptop not charging after anniversary update

2016-09-27, 12:31 PM

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!:smileyhappy:

 

 

 

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5 Posts

09-27-2016

GB

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Re: Yoga 2 13 - Laptop not charging after anniversary update

2016-09-27, 16:31 PM
We have this problem with year and three week old yoga 3 which has been sent back to lenova who are demanding £250 to replace the main board and power supply. They say it is three weeks out of warranty. It's an absolute joke on a £800 Notebook. Best of luck
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