cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
MariuszG85
What's DOS?
Posts: 2
Registered: ‎05-29-2016
Location: PL
Views: 889
Message 1 of 5

Yoga 2 13 Laptop won't turn on

Dear Lenovo support,

 

My Yoga laptop is not starting up after 12,5 months of using it.

Fan is rotating and leds are lighting up for 1-2 secs and nothing happens.

 

I've tried every suggestion and standard procedure like deattaching battery, holding power button etc. and nothing works.

I've read it's quite a often problem and it's most likely failed motherboard.

Can you confirm what's the most common root cause of this problem with you Laptops ?

 

My warrenty is expired (few days ago) and I'm really dissatisfied how my first experience with you products is ending.

Seeing how common this problem is I'd like to know if you would classify it as manufacturing defect.

 

Looking forward to your answer.

 

//Mariusz

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 829
Message 2 of 5

Re: Yoga 2 13 Laptop won't turn on

Welcome to Lenovo Forums Mariusz.

 

Motherboard failure is usually conveyed by one beep, followed by three, four or five. Four beeps, followed by two, three or four beeps indicate serial or parallel port issues, which also implies a damaged motherboard.

 

You may be more comfortable taking the computer to a technician when it comes time to check the hardware. If you're not familiar with the inside of a computer, I would suggest you to visit the nearest authorised Lenovo authorised support for hardware assistance. Since doing anything would harm the system board or any sensitive parts.

 

Let us know how you get on.

 

 

 

Regards,

 

Tap that Star button below to award a Kudo if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

MariuszG85
What's DOS?
Posts: 2
Registered: ‎05-29-2016
Location: PL
Views: 795
Message 3 of 5

Re: Yoga 2 13 Laptop won't turn on

Thank you for your reply.

 

Unfortunately there are no beeps and laptop isn't even starting up the fan, but processor is getting warm.

 

I will contact authorized service as you recommended.

Thank you.

 

//Mariusz

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 791
Message 4 of 5

Re: Yoga 2 13 Laptop won't turn on

Update us how it goes. 

Please feel free to utilize our forums at any time.

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Tahonen
What's DOS?
Posts: 1
Registered: ‎09-18-2016
Location: GB
Views: 652
Message 5 of 5

Re: Yoga 2 13 Laptop won't turn on

Hi, I'm having the same problem but there's no service centres in London GB. It won't turn on at all but gets warm... Was there any solution for this

Check out current deals!


Shop current deals

Top Kudoed Authors