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3 Posts

04-05-2015

India

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Yoga 2 13 goes blank screen after Win10 Update

2016-06-18, 17:00 PM

I am using widows 10 in my Yoga 2 13 for the last one year. Today after installing the regular widows update may laptop is not working properly. After switching on it shows lenovo logo  and then within 10-20 seconds screen goes blank without loading windows. I tried to enter in to the safe mode by pressing F8 while booting but no use.

 Please suggest a solution.

Thaks in advance.

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3811 Posts

12-24-2015

IN

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Re: Yoga 2 13 goes blank screen after Win10 Update

2016-06-21, 9:34 AM

Hi there, Fan -


Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

1- Remove the battery and the charger >> Hold on the power button for 20 seconds.

2-Connect the charger only >> Hold on the power button for 10 seconds.

3-Try to turn on the laptop.

 

Well just to be sure on what can be the possible root cause to your issue, I would suggest you to pull out your hard drive and then plug in.

 

Please find here the HMM for better understanding.

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
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