10-11-2015 09:08 AM - edited 10-12-2015 12:10 PM
So the other day i boot my laptop and "NO BOOTABLE DEVISE FOUND" i contact lenovo and they say "its a month out of warranty, take it to a computer shop and test the hard drive." The hard drive isnt working so i call them again and they say "on the service shop you can buy a new one." they no longer stock the drive!! can not find a replacement anywhere not even on the WD site. Its a 5mm ultra slim with a very strange non standard SATA connection. Im really stuck with what to do as i dont want to give up on the laptop, after all its only 1 year and 1 month old.
desperate for any help!!
10-11-2015 01:04 PM
Did you backup your system or did recovery?
I am sure you should be able to find a similare one on ebay.
Perhaps also you should consider a SSD hardrive on the M2 slot
10-11-2015 01:37 PM - edited 10-12-2015 12:10 PM
Yes but as the hard drive has failed it's not accessible, there are no similar ones, the fact is having to fork out on a brand new hard drive or SSD after only having the laptop for a year is ridiculous, can't find a replacement online anywhere :/
10-11-2015 01:56 PM
I think this is the hardrive:
I am living in Lancashire and I have a system recovery on a Pendrive for Win 8.1
10-11-2015 01:59 PM
10-11-2015 02:06 PM
My hardrive broken only few month after I bought my 2 13. I guess I was lucky that I have been able to use the waranty.
10-13-2015 12:58 AM
@webberrrrrr, I'm very sorry that you had such problem with our product. Unfortunately, sometimes it does happen with the new drives while still under warranty.
Besides the support of the official Lenovo representatives, I would like to give you the ticketing form to the colleagues in our Support Center. You can reach them here: http://products.wdc.com/support/kb.ashx?id=ZQxIFZ
I really hope they also will provide you with a solution. Heep us posted what happened.