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webberrrrrr
Paper Tape
Posts: 3
Registered: ‎10-11-2015
Location: UK
Views: 539
Message 1 of 7

Yoga 2 13 harddrive not working, 1 month out of warranty, lenovo dont stock replacement- HELP!!

So the other day i boot my laptop and "NO BOOTABLE DEVISE FOUND" i contact lenovo and they say "its a month out of warranty, take it to a computer shop and test the hard drive." The hard drive isnt working so i call them again and they say "on the service shop you can buy a new one." they no longer stock the drive!! can not find a replacement anywhere not even on the WD site. Its a 5mm ultra slim with a very strange non standard SATA connection. Im really stuck with what to do as i dont want to give up on the laptop, after all its only 1 year and 1 month old.

    desperate for any help!!

 

RichardTheKing
Token Ring
Posts: 119
Registered: ‎07-14-2014
Location: United Kingdon, Lancashire
Views: 512
Message 2 of 7

Re: Yoga 2 13 harddrive not working, 1 month out of warrenty, lenovo dont stock replacement- HELP!!

Did you backup your system or did recovery?

I am sure you should be able to find a similare one on ebay.

Perhaps also you should consider a SSD hardrive on the M2 slot

Lenovo IdeaPad YOGA 2 13; (i3 4010U, 500GB HDD + 512GB M550 M.2 SSD, 4GB ram, Intel HD4400, 1920 x 1080, Clementine)
Lenovo Flex PC Tactile 14; (I(i3 4010U, 500GB HDD + 256GB MyDigitalSSD M.2, 8GB ram, Intel HD4000 Graphics, 1366 x 768, Grey)
webberrrrrr
Paper Tape
Posts: 3
Registered: ‎10-11-2015
Location: UK
Views: 503
Message 3 of 7

Re: Yoga 2 13 harddrive not working, 1 month out of warrenty, lenovo dont stock replacement- HELP!!

Yes but as the hard drive has failed it's not accessible, there are no similar ones, the fact is having to fork out on a brand new hard drive or SSD after only having the laptop for a year is ridiculous, can't find a replacement online anywhere :/

RichardTheKing
Token Ring
Posts: 119
Registered: ‎07-14-2014
Location: United Kingdon, Lancashire
Views: 494
Message 4 of 7

Re: Yoga 2 13 harddrive not working, 1 month out of warrenty, lenovo dont stock replacement- HELP!!

I think this is the hardrive: 

 

http://www.pcworld.com/article/2036197/western-digital-rolls-out-ultra-slim-5mm-ultrabook-drives.htm...

 

http://www.ebay.co.uk/itm/UltraSlim-Western-Digital-500gb-2-5-5mm-WD5000MPCK-Internal-Hard-Drive-Fac...

 

http://www.amazon.co.uk/UltraSlim-Western-Digital-WD5000MPCK-Internal/dp/B012ZU04PS/ref=sr_1_2?ie=UT...

 

I am living in Lancashire and I have a system recovery on a Pendrive for Win 8.1

Lenovo IdeaPad YOGA 2 13; (i3 4010U, 500GB HDD + 512GB M550 M.2 SSD, 4GB ram, Intel HD4400, 1920 x 1080, Clementine)
Lenovo Flex PC Tactile 14; (I(i3 4010U, 500GB HDD + 256GB MyDigitalSSD M.2, 8GB ram, Intel HD4000 Graphics, 1366 x 768, Grey)
webberrrrrr
Paper Tape
Posts: 3
Registered: ‎10-11-2015
Location: UK
Views: 490
Message 5 of 7

Re: Yoga 2 13 harddrive not working, 1 month out of warrenty, lenovo dont stock replacement- HELP!!

Yes, that's the hard drive but I'm saving actually buying it until I hear back from Lenovo, is it only me who thinks it's ridiculous that it's given up after a year?
RichardTheKing
Token Ring
Posts: 119
Registered: ‎07-14-2014
Location: United Kingdon, Lancashire
Views: 483
Message 6 of 7

Re: Yoga 2 13 harddrive not working, 1 month out of warrenty, lenovo dont stock replacement- HELP!!

My hardrive broken only few month after I bought my 2 13. I guess I was  lucky that I have been able to use the waranty.

 

Lenovo IdeaPad YOGA 2 13; (i3 4010U, 500GB HDD + 512GB M550 M.2 SSD, 4GB ram, Intel HD4400, 1920 x 1080, Clementine)
Lenovo Flex PC Tactile 14; (I(i3 4010U, 500GB HDD + 256GB MyDigitalSSD M.2, 8GB ram, Intel HD4000 Graphics, 1366 x 768, Grey)
Lenovo Technology Partner
Posts: 20
Registered: ‎07-30-2014
Location: Irvine, CA
Views: 431
Message 7 of 7

Re: Yoga 2 13 harddrive not working, 1 month out of warranty, lenovo dont stock replacement- HELP!!

Hello all,

 

@webberrrrrr, I'm very sorry that you had such problem with our product. Unfortunately, sometimes it does happen with the new drives while still under warranty.
Besides the support of the official Lenovo representatives, I would like to give you the ticketing form to the colleagues in our Support Center. You can reach them here: http://products.wdc.com/support/kb.ashx?id=ZQxIFZ

 

I really hope they also will provide you with a solution. Heep us posted what happened.

Western Digital representative

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