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tsdiemer
Paper Tape
Posts: 4
Registered: ‎05-15-2016
Location: US
Views: 2,768
Message 1 of 9

Yoga 2 13" Touchpad left and right button not registering

Hello!

Using Win 10 64 bit

Lenovo Driver 19.0.9.5 29 May 15 installed.

 

My left and right touchpad buttons aren't registering.

 

I can scroll, tap to click, use gestures...

 

I can't right click or left click on icons however.  It also makes it impossible to click and drag.  I've searched forums....can't find anyone with this specific problem.  Ideas?  Thank you!

 

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,724
Message 2 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

Welcome to the forums Ts!


Are you using Synaptic drivers? Maybe "Enable tapping" was inadvertently uncheck in your mouse settings. In your Mouse properties >'Device Settings > Settings >Tapping check "Enable tapping" then press ok.

 

If it doesn’t work, disabled it, restart and re-enabled it.

 

Let us know how you get on.

Regards,                                                                        

Shashi

 

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tsdiemer
Paper Tape
Posts: 4
Registered: ‎05-15-2016
Location: US
Views: 2,711
Message 3 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

Hey Shashi-

Thank you so much for your suggestions!

I tried the directions you suggested and still no clicking.  Smiley Sad  I can "tap" to click on on the touchpad, it just doesn't register when I actually use either of the left or right buttons.  Thus, I'm not able to click and drag anything using the buttons.  It's not a huge deal as I can use the touchscreen for these things- however, it's tough since I cannot come up with a fix for it. 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,706
Message 4 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

Please install the latest Synaptics Touchpad Driver for Windows 10 (64-bit)

 

Let us know how you get on.

Regards,                                                                        

Shashi

 

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

tsdiemer
Paper Tape
Posts: 4
Registered: ‎05-15-2016
Location: US
Views: 2,702
Message 5 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

Wow!  Thanks for the quick help.  I can't believe I didn't have the most up to date driver.  I tried to install and it failed.  I saved a screen capture of the install failure and attached it in this thread.   

 

Additionally, after the install failure and a restart, teh buttons still aren't working.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,696
Message 6 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

I see this problem a couple of times where i had to do a manual clean up in registry. Search for Synaptic, Trackpad and delete those related to this device. Make sure you know what you are doing and do not delete the wrong keys. Can also search your hdd and delete folders with the contents related to this device. Search for synaptic.

 

Since this is a very manual job and not something i do on a daily basis i do not have any detailed instructions

 

Note: Uninstall the previous version & use ccleaner to clean up the registry & then install the latest.

 

Let us know how you get on.

Regards,                                                                        

Shashi

 

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tsdiemer
Paper Tape
Posts: 4
Registered: ‎05-15-2016
Location: US
Views: 2,686
Message 7 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

Thank you!  Completely deleted anything synaptic related and then ran cccleaner.   Did a restart and installed the driver you sent.

 

Buttons are working now!  Was worried they were physically broken or something.  Wife and I brought these laptops on a long term trip with us and rely on them way too much at this point! 

 

http://worldtravelerhd.com/blog/2016/1/13/best-laptop-for-travelers-and-digital-nomads-yoga2

 

Thanks for coming back with multiple solutions.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 2,684
Message 8 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

Great that all goes well. 

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

           

Regards,

Shashi

 

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mohamadkahil
Paper Tape
Posts: 1
Registered: ‎04-01-2017
Location: SA
Views: 2,473
Message 9 of 9

Re: Yoga 2 13" Touchpad left and right button not registering

Hi there,

 

i bought lenovo yoga 2 windows 8.1 64 bit and after 1 week of using it, the right and left button of the mouse touch pad stopped working. I think its a software issue.

 

could you please help me?

 

thank you

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