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01-16-2020

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Yoga 2 Pro - Camera Not Working Error

2020-01-16, 23:49 PM

The integrated webcam will no longer show up as a connected camera. Opening the camera app shows error "We can't find your Camera Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up to date". I don't see it anywhere in device manager. I took the screen apart and reseated all the cables. I'm running Windows 10 1909. I uninstalled all antivirus. I updated the camera driver to the only one available - https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-2-pro-lenovo/downloads/ds037472 bcam136w8164.exe

 

Any suggestions? Thanks!!

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736 Posts

08-02-2018

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Re: Yoga 2 Pro - Camera Not Working Error

2020-01-17, 10:26 AM

Hi ,

 

Welcome to the Community.

 

When was the last time that it worked? Were there any changes or updates prior to the issue? 

 

We suggest to turn off the Camera Privacy mode in Lenovo Vantage.

 

Update us how it goes.

Auxen



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01-16-2020

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Re: Yoga 2 Pro - Camera Not Working Error

2020-01-18, 0:55 AM

There are not any camera settings in Lenovo Vantage. It hasn't worked in a couple years. Unfortunately, I don't recall if it was following a specific update.

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2 Posts

08-31-2020

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Re:Yoga 2 Pro - Camera Not Working Error

2020-08-31, 15:13 PM

This is unfortunately an ongoing issue for thousands of Lenovo Yoga Pro 2 computers. The camera has been working without issues for months even years and then one day it just disappears completely from the Device Manager. Response from Lenovo is non-existent. They are clueless. Some people have commented that its because of an Windows update of some sort in this thread: https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-2-Pro-Integrated-Camera-Missing/m-p/5010928?page=1

 

No proper response from Lenovo. My suggestion is to buy a Macbook. There is always someone who knows how to fix issues with a macbook. 

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26 Posts

10-31-2013

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Re:Yoga 2 Pro - Camera Not Working Error

2020-09-01, 12:03 PM

I have this problem, too, and have received ZERO help help or advice from anyone. Is this a Windows Update breakage or hardware failure, and would adding an external web cam solve work as a replacement?

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11-24-2020

United States of America

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Re:Yoga 2 Pro - Camera Not Working Error

2020-11-24, 17:38 PM

hell! 

 

I have a Lenovo 2 pro that I still have running on windows 8! My computer did not like windows 10 and I never fixed it. anyway my camera stopped working about a month ago and I can’t even find settings for a camera anywhere on my compute! it’s as if I don’t have a camera.

idk how or what I need to download or update or instal? 

 

please help! 

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11-24-2020

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Re:Yoga 2 Pro - Camera Not Working Error

2020-11-24, 17:50 PM

hello

 

I have a lenovo 2 Pro still running on windows 8 (when the 10 update came out years ago it messed with my computer bad) and never reupdated it. about a month ago my camera just wouldnt work anymore one day and i cant seem to find camera settings or programs on my laptop. It is as if my laptop doesnt have a camera. Idk how to fix it or what i need to dwonload, update or install. Please help! 

 

 

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