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soulraver
What's DOS?
Posts: 1
Registered: ‎11-19-2018
Location: US
Views: 301
Message 1 of 2

Yoga 2 Pro Fans not working

My Pro 2 has had it's fan stop functioning, and thus overheats after a while. I have tried replacing the fans with known working ones, both fans don't turn on. I have adjusted my power plan settings in Windows 10, downloaded the diagnostic tools from Lenovo and under fan it says "not available." Updated the BIOS, and in the bios i didn't find any settings for fans. I'm at a loss as to why this is happening. I double checked that both fans are indeed plugged in fully, not sure what else to do. Thank you

Social Support Agent
Social Support Agent
Posts: 413
Registered: ‎08-02-2018
Location: US
Views: 281
Message 2 of 2

Re: Yoga 2 Pro Fans not working

Hey there, soulraver! 

 

Welcome to the Lenovo community group! 

 

Based on what you have explained, this is a clear hardware concern with the Yoga 2 Pro, and the best option is to have it service for repair. You can contact the Lenovo Support https://pcsupport.lenovo.com/us/en/supportphonelist?
CID=ww:lenovosocial:20x9m6 (choose your region) and inquire about the repair service. 

 

Regards! 



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