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9 Posts

01-30-2014

USA

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Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

2014-05-28, 14:08 PM

I had my Y2P for four months, I bought the i7 8GB RAM 256GB SSD model from BestBuy. I don't play any games or do any heavy useage except streaming videos (if that counts) and one day in the middle of streaming a video from Amazon my computer just died with no warning. I tried booting it back up but the light that indicates the laptop is plugged in doesn't even register. I tried booting it while disconnected from any power source and through three different outlets around my house and I got nothing.

 

I took it to BestBuy and the guy checked it and couldn't revive it so they sent it to their service center. I called and they told me they had to replace the motherboard. My question to anyone that is willing to help is whether there was anything I could of done that could of killed the motherboard or do I assume that it was just naturally faulty? Could the AC adapter and/or power supply have anything to do with why it died? The laptop was charging and running pretty hot (not burning hot, but hot) when it suddenly died. 

 

Any thoughts would be great!

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40 Posts

10-29-2013

new york

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Re: Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

2014-06-13, 1:59 AM

Mine died yesterday :(   Purchased in November.   At least now I know where to bring it.  My config is the same as yours.  Good luck.

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229 Posts

08-20-2011

BA

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Re: Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

2014-06-13, 12:58 PM

wrote:

I had my Y2P for four months, I bought the i7 8GB RAM 256GB SSD model from BestBuy. I don't play any games or do any heavy useage except streaming videos (if that counts) and one day in the middle of streaming a video from Amazon my computer just died with no warning. I tried booting it back up but the light that indicates the laptop is plugged in doesn't even register. I tried booting it while disconnected from any power source and through three different outlets around my house and I got nothing.

 

I took it to BestBuy and the guy checked it and couldn't revive it so they sent it to their service center. I called and they told me they had to replace the motherboard. My question to anyone that is willing to help is whether there was anything I could of done that could of killed the motherboard or do I assume that it was just naturally faulty? Could the AC adapter and/or power supply have anything to do with why it died? The laptop was charging and running pretty hot (not burning hot, but hot) when it suddenly died. 

 

Any thoughts would be great!


Energy Manager has an option for Express charging, which charges the battery at higher rate (I think something from 5% to 80% in 45 min).

In EM battery mainenace tips it says to charge the battery in express mode only at room temperatures, to keep the fan vents  open to avoid overheating, and not to run demanding applciations during the charging.

 

I don't know if you had express charging actvated or not, but I think those tips are valid to some, lesser extent for normal charging as well - battery is a battery, after all.

 

If you were running some demanding apps and the laptop was getting really hot then that could have had some effect on mainboard dying.

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1401 Posts

06-08-2013

BE

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Re: Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

2014-06-15, 19:12 PM
Do not use express charging. It will detoriate the battery at a faster rate. Also during express charging, the laptop may also run slightly warmer. You can use express charging, but I don't recommend it. This is personal preference.

Kind regards,

Jonas Hendrickx

Lenovo Insider, Windows Insider MVP

 

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1 Posts

04-09-2015

wi

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Re: Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

2015-04-09, 22:13 PM

My motherboard died after 13 months.  This is a secondary computer for me so is not used much at all.  This is quite disheartening.  I wondered if the model from Best Buy used cheaper componentes than the ones purchased directly from Lenovo and contacted Lenovo pre-purchase to find out.  They said no.  Price at BB was so good.  I got extended warranty so it was replaced under that but would rather not have this occur.

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1 Posts

12-27-2014

US

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  • Message 6 of 6

Re: Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

2016-09-18, 23:39 PM

I paid $1200 for my Yoga 2 Pro and it went dead after only 21 months. It needed a new motherboard. Lenovo never again!

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