09-07-2017 10:09 AM
Is there a speaker on the left and right side? The left side has always worked, but the right side has never worked. I wasn't sure if there was definitely a speaker there or if it just looked as if there was for the sake of symmetry.
09-07-2017 12:54 PM
Welcome to the Community Forums.
This is 2 speakers (left and right).
An issue with the speaker can be tested with earphone as it supposes to have audible sounds on both earpieces to isolate configuration issue.
If sounds in both sides are present in the earphone but not with the internal speaker then probable issue can be with the actual speakers especially if you have already uninstalled and reinstalled the drivers.
Figures from the hardware manual page 47, item 1 page 59, and item 6 page 61 would show part number 90204393 VIUU3 Speaker L+R similar here on ebay.
Hope this help answer your query.
09-07-2017 02:18 PM
I believe in the initial post you asked: " Is there a speaker on the left and right side? " which I confirmed you having 2 speakers left and right.
You a not required to perform any actions as you need to simply call in the store or technical support for the issue.
US support number : 877-453-6686 , 24 hours/day 7 days/week
Recommended steps are for those that would be interested to check things out themselves as we have fellow members in the community forums that would be reading our post and if there are any other suggestions they can share to each member.
Tech support for US is open 24/7 and would be there to assist you further.
Hope this answered your question.