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dan5505
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Posts: 12
Location: United States
Views: 7,941
Message 1 of 10

Yoga 2 Pro Static/Noise in Headphone Jack

Hi Guys,

 

For the Yoga 2 Pro owners out there, how much static do you have in your headphone jack?  I am loving everything about this laptop except for some noticeable static at low volumes and some backlight bleeding at the bottom of the screen.  I have tried two different headsets, my Senheiser HD 280 Pros and my Etymotic earbuds.

 

I am curious how everyone elses behaves.  If this is normal I can probably live with it.  If I am the only one, I may get it replaced.  Build date 11/06/2013, purchased from Lenovo's website.

 

Thanks,


Dan

dan5505
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Posts: 12
Location: United States
Views: 7,911
Message 2 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

Just wanted to add a little bit more detail to this. I just experienced the problem where you plug in your headphones but the audio stops playing. When I plugged the headphones in, there is no noise in the line. Perfectly clean. When I mute and unmute from the keyboard, the audio starts playing again, along with the static.

I have the default format set to 24 bits, 192000 Hz. The static noise is present in all options but at 24 bits, 44100 Hz I also get a slight whistle. This plus the mute/unmute fix leads me to believe this is a software issue. If it were a ground issue, I would expect it to always be present?
dan5505
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Posts: 12
Location: United States
Views: 7,935
Message 3 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

One more update.  I may have solved my problem.  I uninstalled the realtek driver and now the line is clean, no noise.  It reverted back to the windows driver, which seems just as good or better than the realtek one.

Alci
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Location: CZ
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Message 4 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

static is mostly caused by mic input (unplugged). Disabling it almost everytime helped me. Realtec detects plug and unplug of devices and sets channels properly so it's quite possible it turns the mic on as it cannot tell because of one jack.

wassermine
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Location: somewhere
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Message 5 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

You're right: the noise is now gone. But after I deinstalled the realtek driver, my laptop speakers are not working anymore... When I unplug the headphone, and play music, windows shows that audio is played (you can see it in the equalizer..) but I can't here anything, even on 100% volume level

 

What have you done, to solve this?

dan5505
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Location: United States
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Message 6 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

I haven't had this problem since uninstalling the realtek driver.  Does the sound come back if you mute and unmute from the keyboard?

wassermine
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Message 7 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

In the meantime I found a solution: The first times, I always used the software removal function from Windows -> Programs in the control panel. The last time I removed the audio device in the device manager directly, I was asked, if I would like to remove the audio software, too - I confirmed and now everything works so far.

Thanks for your shared hints ;-)

 

But I'm still thinking about to send my laptop back, because we can expect more for such a price, LENOVO!! I definitely won't recommend your product to other people.

ericben
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Posts: 1
Location: Ottawa, Canada
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Message 8 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

Thank you so much! It worked for me too... Saved me a call to technical support!
iamwhoiam12345
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Posts: 1
Location: United States
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Message 9 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

Registered just to give this thumbs up. It was annoying having an expensive laptop and headphones and having to listen to your phone because the quality was so bad from the static. thanks for sharing !

miltonthecat
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Posts: 1
Location: United States
Views: 6,201
Message 10 of 10

Re: Yoga 2 Pro Static/White Noise in Headphone Jack

I also registered just to say thanks - your solution worked for me too. Removing the Realtek driver did the trick, with no noticeable side effects.
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