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TiloNovo
Ctrl-Alt-Del
Posts: 11
Registered: ‎02-17-2014
Location: CA
Views: 1,321
Message 1 of 5

Yoga 2 Pro Win 10: Intel HD display driver crashing / hang

I did a clean install of Win 10 Enterprise(10.0.10586)  on my Yoga 2 Pro.

Now I get every day or two:

Display Driver stopped responding and has recovered

Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.

 

The official Lenovo help page is outage doesn't help: https://support.lenovo.com/ca/en/documents/ht075224

Also other forums post seem not to help.

 

I use a DisplayLink docking station Driver Version 7.9.1589.0

 

I currenlty use Intel HD driver: 10.18.15.4279 (Intel HD 4400)
Latest on Intel page: 15.40.25.4463 (with Driver 20.19.15.4463) when try to update manual via Device Manager it still only showes  10.18.15.4279
Latest on Lenovo page: 10.18.15.4240

 

Here the Windows Crash info: LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN7.5_0_BBHANG

 

 

here my Intel HD report:

Intel(R) HD Graphics 4400

Report Date: Wednesday, June 22, 2016
Report Time [hh:mm:ss]: 11:45:06 AM
Driver Version: 10.18.15.4279
Operating System: Windows* 10 Enterprise(10.0.10586)
Default Language: English (United States)
Physical Memory: 8104 MB
Vendor ID: 8086
Device ID: 0A16
Device Revision: 09
Graphics Output Protocol (GOP) Version: 5.0.1034
Current Resolution: 3200 x 1800

Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
Processor Speed: 2394 MHz
Processor Graphics in Use: Intel(R) HD Graphics 4400
Shader Version: 5.0
OpenGL* Version: 4.3
OpenCL* Version: 1.2

* Microsoft DirectX* *
Runtime Version: 12.0
Hardware-Supported Version: 11.1

any ideas.

gkendric
Paper Tape
Posts: 5
Registered: ‎04-23-2016
Location: US
Views: 1,288
Message 2 of 5

Re: Yoga 2 Pro Win 10: Intel HD display driver crashing / hang

I, to, had this problem on my Lenovo but not to the degree that I had it on a Toshiba Windows 10 computer that I had before this Lenovo.   I purchased the Toshiba 2 in 1 first only to return it due to a keyboard problem and purchased the Lenovo YOGA 900 instead.  I have noticed that the display error message comes up from time to time on the Lenovo just not near to the frequency that it did with the Toshiba which makes me wonder if it is a problem with Windows 10 and not computer brand specific?

TiloNovo
Ctrl-Alt-Del
Posts: 11
Registered: ‎02-17-2014
Location: CA
Views: 1,227
Message 3 of 5

Re: Yoga 2 Pro Win 10: Intel HD display driver crashing / hang

Here the screenshot when it crashes

 

IntelHD_crash_Yoga2Pro_Win10.pngWIn10_Crash message

 

 

 

 

 

 

 

 

Here Win error log detail:

Source
Windows

Summary
Hardware error

Date
‎2016-‎07-‎04 4:54 PM

Status
Report sent

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:	LiveKernelEvent
Code:	141
Parameter 1:	ffffe00037193200
Parameter 2:	fffff800fb5f6710
Parameter 3:	0
Parameter 4:	2068
OS version:	10_0_10586
Service Pack:	0_0
Product:	256_1
OS Version:	10.0.10586.2.0.0.256.4
Locale ID:	1033

Extra information about the problem
Bucket ID:	LKD_0x141_Tdr:6_IMAGE_igdkmd64.sys_GEN7.5_0_BBHANG
Wakesharek
What's DOS?
Posts: 1
Registered: ‎07-19-2016
Location: US
Views: 1,106
Message 4 of 5

Re: Yoga 2 Pro Win 10: Intel HD display driver crashing / hang

I had the same issue.  After scouring the internet, I found the best and only fix that works is installing an old Windows 8 driver from 2014.  Search for this driver:

 

Driver Provider: Intel Corporation

Driver Date: 3/11/2014

Driver Version: 10.18.10.3496

 

It has been working perfectly for over a year.  Once installed you'll want to disable automatic driver updates.

 

Good Luck!

COUPON4Vitamins
What's DOS?
Posts: 1
Registered: ‎11-13-2017
Location: US
Views: 409
Message 5 of 5

Re: Yoga 2 Pro Win 10: Intel HD display driver crashing / hang

Thank, finally that worked !! Smiley Happy

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