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24 Posts

11-24-2013

Spokane WA

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-02, 15:15 PM

You may be on to a quick fix.  I've been running successfully, no connection loss since I changed the power settings.  It seems that before, if I were to task the computer with too much movement that it would stop recognizing the mouse, However a USB mouse always maintained a connection which I also have plugged in for backup.

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24 Posts

11-24-2013

Spokane WA

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-02, 15:49 PM

I was running Visio 2010 and while thinking about the drawing I was working on the mouse cursor began an erratic dance across the screen, it happened a couple of times.  There was no other exterior forces acting on the mouse. 

 

Went into TASK MANAGER, PERFORMANCE, and although Bluetooth shows up it states that it is not connected, therefore I cannot monitor it,  yet the Bluetooth mouse is connected and it is working.

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7 Posts

12-02-2013

China

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-03, 4:15 AM

Same thing for me - it says not connected, which is really odd. There's something going on with the drivers or power management with regards to Bluetooth.

 

That said, I'm half-way through my day here and I've had not a single dropout either today or the whole of yesterday.

 

In that sense, I'm happy as it was a really annoying issue given I always need USB access for a USB/Ethernet adapter in the office as we only run cables, plus the other spare for plugging in drives and USB sticks.

 

I couldn't report on battery life impact as I leave my mouse and keyboard on my office desk and take my laptop to meetings and so on, so it's a case of switching BT off via the icon in the taskbar, although I rarely bother.

 

So, it looks like a workaround or temporary fix that might help others who experience similar frustrations until there's a driver update that can resolve the disconnections which seem to relate to the power management toggle.

Yoga 2 Pro i5 / 4GB / 120GB / Orange
(Chinese version but wiped with a clean 8.1)
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24 Posts

11-24-2013

Spokane WA

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-03, 13:53 PM

My mouse has been working fine also, which is great!  I would hope a real BT fix is coming soon.

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7 Posts

11-20-2013

Ohio

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-04, 22:21 PM

My bluetooth is working, albiet intermitley. Sad.

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7 Posts

12-02-2013

China

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-05, 4:07 AM
Is this with or without unchecking the power management option?

('Allow the computer to turn off this device to save power' option in Device Manager > Bluetooth > Intel(R) Wireless Bluetooth(R) 4.0 + HS Adapter)
Yoga 2 Pro i5 / 4GB / 120GB / Orange
(Chinese version but wiped with a clean 8.1)
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7 Posts

11-20-2013

Ohio

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-05, 5:09 AM

With the power saving option

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7 Posts

12-02-2013

China

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2013-12-05, 6:28 AM
Seems common unfortunately. I could barely last 5 minutes with the power saving option checked - it was practically a Bluetooth-less machine.

Fingers crossed for a fix.
Yoga 2 Pro i5 / 4GB / 120GB / Orange
(Chinese version but wiped with a clean 8.1)
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52 Posts

10-27-2013

USA

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Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2014-01-08, 21:11 PM

wrote:

wrote:

Even after deleting and reinstalling (numerous times) the Intel Bluetooth driver from support.lenovo.com, I kept having Bluetooth connectivity issues: my Bluetooth keyboard would be working fine, then suddenly stop working. I'd try to reconnect it but it would never work (even though it would connect to other PCs and my Surface RT tablet fine). So, I decided there must be somethign wrong with the Intel Bluetooth driver. I switched to a Generic Bluetooth Adapter instead and the problem seems to be fixe. I will update this thread if that's not the case; I'll be testing it all day to see if I lose connectivity like I often did with the Intel Bluetooth Driver.

Here's what I did:

1. Go to Device Manager (WinKey+X --> M)

2. Open the Bluetooth tree and then right click on the Intel Bluetooth driver to uninstall it.

3. Go to support.lenovo.com, click on Drivers and Downloads, find the Yoga 2 Pro, and then download the Intel Bluetooth driver.

4. Once it downloads, double click on to run it. Keep clicking through until you are presented with the following options:

a. Repair or b. Remove. Click to Remove.

5. Once it completely removes the Intel Bluetooth driver, it'll prompt you to restart your PC. Restart it.

6. When the PC restarts, reopen Device Manager. You should see that a generic driver by Microsoft has installed itself. Try to connect your devices now and let me know if it doesn't work.


Just an update: sometimes the Bluetooth keyboard will suddenly stop working, but it's easily fixed by going back to the Bluetooth settings (under PC Settings) and typing in the search box of the Charms bar--yeah, no joke. I'll be typing in IE in desktop mode, the keyboard will suddenly stop working, I'll swipe to switch apps to the Bluetooth settings, swipe to charms, hit search, type, and it'll start typing, then I'll swipe back to IE in desktop mode and it'll work again. Very bizarre, but still a much better experience with the generic Microsoft Bluetooth driver than Lenovo's Intel one. Regardless, though, this needs to be fixed. It's absurd.


Just another update: I just added a bluetooth mouse to my mix, so now I have a bluetooth mouse and bluetooth keyboard connected to my Yoga 2 Pro. I'm having all sorts of problems again. Both the keyboard and the mouse lose connection all the time and have to be reconnected. It's a huge nuisance. I've temporarily went back to a USB mouse so that I could at least use the bluetooth keyboard without issue.

I can't believe how many annoying problems this Lenovo product has. All I heard was how great Lenovo is at making products, but this one is so problem-ridden that I seriously question the entire company: the yellow problem, the wi-fi problem, the bluetooth problem, etc. Ridiculous for a $1200 device.

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24 Posts

11-24-2013

Spokane WA

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  • Posts: 24
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  • Location: Spokane WA
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  • Message 50 of 177

Re: Yoga 2 Pro Bluetooth disconnecting (now working fine)

2014-01-08, 23:46 PM

I have not had any further issues with Bluetooth since turning off the save power option.  I have a Bluetooth mouse and a Bluetooth Jabra Play adapter for earbuds. 

 

The Wi-Fi hiccups but I’m not sure if it is my 2010 Office Outlook app or not.  I do not have admin access to the Wi-Fi router since I do not own it.  I suspect that I could overcome the Wi-Fi issue if I were to update the routers firmware.  To compensate I’ve had to use a USB network adapter and my office apps relying on network connections are stable.

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