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3 Posts

09-18-2015

St. Charles, MO

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  • Registered: ‎09-18-2015
  • Location: St. Charles, MO
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  • Message 1 of 3

Yoga 2 Pro sound doesn't work

2015-09-18, 16:10 PM

My granddaughters used my laptop this summer while staying with us and right before they left the sound wouldn't work.  I've tried what little I know to restore the sound, but nothing worked.  I did plug in ear buds and when I did that I could hear the sound fine.  Any ideas???

 

Thank you

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23 Posts

08-17-2015

Egypt

38 Signins

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  • Posts: 23
  • Registered: ‎08-17-2015
  • Location: Egypt
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  • Message 2 of 3

Re: Yoga 2 Pro sound doesn't work

2015-09-19, 13:02 PM

Dear harleycole,

 

Welcome in Lenovo Community.

 

Kindly try the below steps it might assist to solve the problem.

 

1. Go to the Device manager page:

a) Right Click on the bottom left corner and select device manager.

 

2. Click on device manager to get a list of driver on the right hand side.

 

3. Click on the Audio input and outputs arrow.

 

4. Right click on the sound driver and choose properties.

 

5. Go to the driver tab and choose Roll Back Driver.

 

Please try and let me know.

 

Regards,

 

Menna.

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3 Posts

09-18-2015

St. Charles, MO

5 Signins

18 Page Views

  • Posts: 3
  • Registered: ‎09-18-2015
  • Location: St. Charles, MO
  • Views: 18
  • Message 3 of 3

Re: Yoga 2 Pro sound doesn't work

2015-09-19, 15:37 PM

Thank you, but that did not fix the problem. :(

 

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