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Brick_top
Fanfold Paper
Posts: 2
Registered: ‎11-03-2018
Location: NL
Views: 98
Message 1 of 4

Yoga 2 Pro with Android OS : How to switch back on the touchscreen

Hi guys

 

My tiny dog climbed up on my Yoga 2 while I wasnt looking. He put his paws on the keyboard and now my touchscreen has stopped working. I have tried all the usual steps: a restart, fn + F10. There are no drivers for this thing listed on the Lenovo Website. I am tempted to do a factory reset. I am a little confused why it stopped working at all, but I am partially disabled and I really miss using the touchscreen.

Can anyone help me with this who is very familar with Android -based OS?

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Social Support Agent
Social Support Agent
Posts: 413
Registered: ‎08-02-2018
Location: US
Views: 75
Message 2 of 4

Re: Yoga 2 Pro with Android OS : How to switch back on the touchscreen

Hi Brick_top!

 

Welcome to the Community,

 

We're thinking that you're using a Yoga tab 2 Pro, as you mentioned that it has an Android OS, in which the Yoga 2 Pro laptop doesn't have, are we on the same page? We'd like to clarify first, and we'll start from there. Thanks!

 

Regards,



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Brick_top
Fanfold Paper
Posts: 2
Registered: ‎11-03-2018
Location: NL
Views: 43
Message 3 of 4

Re: Yoga 2 Pro with Android OS : How to switch back on the touchscreen

Device has a keyboard on it. I checked the serial number for the device on the support page. It comes with Android OS and Windows.
Social Support Agent
Social Support Agent
Posts: 184
Registered: ‎08-01-2018
Location: PH
Views: 41
Message 4 of 4

Re: Yoga 2 Pro with Android OS : How to switch back on the touchscreen

We've only released our Yoga 2 pro in either Windows 8.1 or 8.1 pro. You could check this document for reference: http://psref.lenovo.com/syspool/Sys/PDF/Lenovo%20Tablets%20_%20Convertibles/Lenovo%20Yoga%202%20Pro/... . Unless, you're referring to Yoga Tab 2. It would be best if your could share us atleast the Machine type model/MTM. Attached is a sample picture on how to locate this



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