11-03-2018 08:28 AM
My tiny dog climbed up on my Yoga 2 while I wasnt looking. He put his paws on the keyboard and now my touchscreen has stopped working. I have tried all the usual steps: a restart, fn + F10. There are no drivers for this thing listed on the Lenovo Website. I am tempted to do a factory reset. I am a little confused why it stopped working at all, but I am partially disabled and I really miss using the touchscreen.
Can anyone help me with this who is very familar with Android -based OS?
11-03-2018 06:34 PM
Welcome to the Community,
We're thinking that you're using a Yoga tab 2 Pro, as you mentioned that it has an Android OS, in which the Yoga 2 Pro laptop doesn't have, are we on the same page? We'd like to clarify first, and we'll start from there. Thanks!
11-11-2018 02:48 AM
We've only released our Yoga 2 pro in either Windows 8.1 or 8.1 pro. You could check this document for reference: http://psref.lenovo.com/syspool/Sys/PDF/Lenovo%20Tablets%20_%20Convertibles/Lenovo%20Yoga%202%20Pro/... . Unless, you're referring to Yoga Tab 2. It would be best if your could share us atleast the Machine type model/MTM. Attached is a sample picture on how to locate this