01-24-2018 12:41 PM - edited 01-24-2018 12:45 PM
01-25-2018 11:17 AM
plug in ac adapter, and try booting again.
If you are successfully able to boot to windows, then check windows event viewer for event ID 41.
and please report back.
01-29-2018 12:36 AM
i tried to plug in ac adapter but no change.. i took off the battery and tried just with ac adapter but also did not work!