04-18-2014 03:04 PM
Solved! Go to Solution.
04-19-2014 09:04 AM
04-19-2014 01:55 PM - edited 04-19-2014 01:56 PM
Thank you for your suggestion. Yes, I did try that after realizing I would be forever stuck in the black screen / starting automatic repair loop.
After doing a full restore, the laptop was different --- extremely sluggish to boot, sign in and open programs. It also refused to reinstall programs like iTunes and some apps that had been downloaded, installed and functioning fine in its previous iteration.
Honestly, I have been so frustrated, I returned the laptop and bought a completely different model. P.S., I'm using it now, and it's given me zero headaches! So far.....