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07-10-2017

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Yoga 20CD hard drive failure - recovery media

2017-07-10, 16:02 PM

One of my end users has a ThinkPad Yoga 20CD-00BYUS. He's one of the few users in my organization with a Lenovo device. His hard drive failed. I've purchased a replacement, but don't have any setup/recovery media. Is there a way to obtain this? I can't seem to find a way to do so on the Lenovo site, at least not for a device out of warranty.

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11868 Posts

01-02-2010

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Re: Yoga 20CD hard drive failure - recovery media

2017-07-10, 16:08 PM

If the machine has been upgraded to windows 10, you can download (free) from Microsoft.  To obtain the media to recover your machine to its original configuration, you can call 1-800-426-7378 and tell them you need to purchase a recovery set for a machine out of warranty.

 

I will add that Microsoft does not make it easy to apply security and driver updates to a newly-recovered windows 7 system.  If you had win 7 and you ever want to upgrade, now is the time.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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11868 Posts

01-02-2010

United States of America

40179 Signins

422819 Page Views

  • Posts: 11868
  • Registered: ‎01-02-2010
  • Location: United States of America
  • Views: 422819
  • Message 2 of 3

Re: Yoga 20CD hard drive failure - recovery media

2017-07-10, 16:08 PM

If the machine has been upgraded to windows 10, you can download (free) from Microsoft.  To obtain the media to recover your machine to its original configuration, you can call 1-800-426-7378 and tell them you need to purchase a recovery set for a machine out of warranty.

 

I will add that Microsoft does not make it easy to apply security and driver updates to a newly-recovered windows 7 system.  If you had win 7 and you ever want to upgrade, now is the time.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

0 person found this solution to be helpful.

This helped me too

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3 Posts

07-10-2017

United States of America

2 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎07-10-2017
  • Location: United States of America
  • Views: 15
  • Message 3 of 3

Re: Yoga 20CD hard drive failure - recovery media

2017-07-10, 18:34 PM

Thanks!

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