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BruceK_H
What's DOS?
Posts: 2
Registered: ‎07-10-2017
Location: US
Views: 439
Message 1 of 3

Yoga 20CD hard drive failure - recovery media

One of my end users has a ThinkPad Yoga 20CD-00BYUS. He's one of the few users in my organization with a Lenovo device. His hard drive failed. I've purchased a replacement, but don't have any setup/recovery media. Is there a way to obtain this? I can't seem to find a way to do so on the Lenovo site, at least not for a device out of warranty.

Community SeniorMod
Community SeniorMod
Posts: 8,146
Registered: ‎01-01-2010
Location: US
Views: 436
Message 2 of 3

Re: Yoga 20CD hard drive failure - recovery media

If the machine has been upgraded to windows 10, you can download (free) from Microsoft.  To obtain the media to recover your machine to its original configuration, you can call 1-800-426-7378 and tell them you need to purchase a recovery set for a machine out of warranty.

 

I will add that Microsoft does not make it easy to apply security and driver updates to a newly-recovered windows 7 system.  If you had win 7 and you ever want to upgrade, now is the time.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
BruceK_H
What's DOS?
Posts: 2
Registered: ‎07-10-2017
Location: US
Views: 417
Message 3 of 3

Re: Yoga 20CD hard drive failure - recovery media

Thanks!

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