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pkx
What's DOS?
Posts: 3
Registered: ‎07-29-2016
Location: NZ
Views: 291
Message 1 of 6

Yoga 3 1370 touch screen issues

Hi

 

i'm having problems similar to https://support.lenovo.com/nz/en/documents/sf15-i0024 however this is said to be specific to the LG 14" whereas i have a generic 13".

sometimes it works fine, other times is ignore touch clicks

sometimes when i do a touch scroll it zooms as if i had pinched

all the while there are these circles like what you get if you hold your touch on the screen - it seems to be persisting the touch.

the mousepad works intermittently, i guess confused by the simultaneous false signals from the touchscreen

 

any help greatly appreciated 

 

 

Community SeniorMod
Community SeniorMod
Posts: 9,110
Registered: ‎01-01-2010
Location: US
Views: 269
Message 2 of 6

Re: Yoga 3 1370 touch screen issues

Is this the original screen or was it replaced?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
pkx
What's DOS?
Posts: 3
Registered: ‎07-29-2016
Location: NZ
Views: 262
Message 3 of 6

Re: Yoga 3 1370 touch screen issues

original, was fine until today
Community SeniorMod
Community SeniorMod
Posts: 9,110
Registered: ‎01-01-2010
Location: US
Views: 254
Message 4 of 6

Re: Yoga 3 1370 touch screen issues

The digitizer might be sick.  Are you still under warranty?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
pkx
What's DOS?
Posts: 3
Registered: ‎07-29-2016
Location: NZ
Views: 252
Message 5 of 6

Re: Yoga 3 1370 touch screen issues

yes still under warranty. how could i confirm the issue?
Community SeniorMod
Community SeniorMod
Posts: 9,110
Registered: ‎01-01-2010
Location: US
Views: 247
Message 6 of 6

Re: Yoga 3 1370 touch screen issues

If you are getting touches without touching, I would call support


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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