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azerty
Paper Tape
Posts: 3
Registered: ‎10-26-2015
Location: france
Views: 585
Message 1 of 5

Yoga 3 14 - Keyboard stopped working

After one week with my new Lenovo Yoga 3 14 my keyboard stopped working. Sometimes, if i press a button hard enough or if I hold the laptop in a certain position, the keyboard works for a second. What's more, it seems like the device doesn't recognize the mode it is in anymore. Touchscreen always works.

 

Things I have tried so far without any success:

 

  • Upgrade to Windows 10
  • BIOS update bacn95ww.exe

 

Any ideas?

azerty
Paper Tape
Posts: 3
Registered: ‎10-26-2015
Location: france
Views: 511
Message 2 of 5

Re: Yoga 3 14 - Keyboard stopped working

I bought this computer 1000 euro, first time Lenovo computer  and he is not working and nobody help me.

 

Please help ...

azerty
Paper Tape
Posts: 3
Registered: ‎10-26-2015
Location: france
Views: 478
Message 3 of 5

Re: Yoga 3 14 - Keyboard stopped working

Hi, thanks for your help.

 

i am in Shanghai, do you know where is the Lenovo service center  ? 

 

 

cnfrisch
Punch Card
Posts: 18
Registered: ‎11-06-2015
Location: United States
Views: 474
Message 4 of 5

Re: Yoga 3 14 - Keyboard stopped working

capcol
Paper Tape
Posts: 1
Registered: ‎12-25-2015
Location: france
Views: 384
Message 5 of 5

Re: Yoga 3 14 - Keyboard stopped working

Hello I bought last week the last Lenovo Yoga 3 14, I had the same issue that you mentionned in your mail. I imagine that you found a solution to solve this problem ?

Could you please indicate the best way to solve quickly this problem (I operate under winows 10).

 

Warm thanks

 

Capcol

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