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16 Posts

02-28-2015

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Yoga 3 14 inch Touch Screen Issues

2015-02-28, 17:30 PM

Hey guys first off im new to the community cause I just got my first Lenovo about 10 days ago after using HP's for most of my life. So far I love it, everything about it is amazing its got the i7 processor and the Intel 5500 graphics which is plenty for anything I can bring to the table. But I have had two issues with it so far I havent been able to resolve;

 

1. Somehow or another after the second day I set my computer in what im assuming is "FN key lock" or something like that. F1-F12 normally would require you to hold FN in order to click, while the functions such as mute, volume up/down, brightness adjust, etc... would be free to click. But then after the second day it switched and I prefer it the way it was at first.

 

2. This one is a little more serious. about 1 out of every 4 times I start my computer the touch screen will begin to freak out and act as if something is touching it in like 20 different places at the same time. I can see the little touch circles appear all over the screen when my hands arent even touching the computer. Obviously when this is happening it renders the computer useless cause everything gets clicked and all I can do to stop it is force shut it down.

 

Any help or solutions would be MUCH appreciated, thanks guys!!!

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1609 Posts

09-16-2014

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Re: Yoga 3 14 inch Touch Screen Issues

2015-08-12, 12:27 PM

As noted earlier, a firmware fix for the auto-touch symptoms seen on Yoga 3 14 touchscreen panels has been released.

 

It can be downloaded here: https://support.lenovo.com/us/en/documents/ht103512

 

For more information on how to implement this solution, please read this document: https://support.lenovo.com/us/en/documents/SF15-I0024

 

I've noted some of the feedback posted yesterday, and I'd appreciate it if more people could share their results.

 

Thank you,

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16 Posts

02-28-2015

Texas

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Re: Yoga 3 14 inch issues

2015-03-01, 4:03 AM
bump (I hope thats allowed here D;)
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16 Posts

02-28-2015

Texas

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Re: Yoga 3 14 inch issues

2015-03-01, 15:54 PM
Is this forum empty? D:
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5560 Posts

04-25-2008

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Re: Yoga 3 14 inch Touch Screen Issues

2015-03-01, 16:33 PM

Hi mbarron94, and welcome to the Lenovo User Community!

 

#1 is easy: Fn+Esc to toggle Fn Lock on and off.

 

#2 is harder. Did it always do this? What happened prior to it starting? I suggest calling Lenovo support.

 

Hope this helps!

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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16 Posts

02-28-2015

Texas

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Re: Yoga 3 14 inch Touch Screen Issues

2015-03-02, 1:07 AM

Well, Thanks for responding! I have actually tried FN+esc and it doesnt work for me, I have tried simply clicking it, holding it, reversing it, none of which work. :/

 

And as far as the touch screen issue goes, as far as I can remember it started happening after maybe the second or third time I flipped it to tablet mode. I have never dropped it, or anything.

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18 Posts

03-02-2015

Thailand

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Re: Yoga 3 14 inch Touch Screen Issues

2015-03-02, 4:13 AM

Hi,

 

I have issue number 1 as well. I've set it so that Fn key is needed to send F1 F2 etc but it reverts back by itself to the other setting (needing Fn to activate vol controls etc.) when I reboot. 

 

The suggestion to press Fn + Esc just toggles the Book reading mode.

 

Any other suggestions?

 

Thanks.

 

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5560 Posts

04-25-2008

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Re: Yoga 3 14 inch Touch Screen Issues

2015-03-02, 14:20 PM

Yes you're right, Fn+Esc toggles paper display mode on the Yoga 3 14, not Fn Lock. I was mistakenly thinking of the ThinkPad Yoga 14. Unfortunately I don't think there is an Fn Lock funciton.

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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16 Posts

02-28-2015

Texas

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Re: Yoga 3 14 inch Touch Screen Issues

2015-03-02, 15:30 PM
Well it looks like ill be contacting Lenovo support this evening. One of the major reasons I chose lenovo was because it apparently has the best customer support over any computer brand (except apple). Looks like ill be putting it to use!
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16 Posts

02-28-2015

Texas

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Re: Yoga 3 14 inch Touch Screen Issues

2015-03-03, 22:29 PM

Havent contacted customer support yet, but I can add that now my touch screen isnt working period. I dont know if this relates to anything in any way, but my external wireless mouse no longer works either. Great.

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18 Posts

03-02-2015

Thailand

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Re: Yoga 3 14 inch Touch Screen Issues

2015-03-05, 15:12 PM

That's a bummer. This model only just started selling and already quite a few reports of hardware issues. I hope mine holds up OK, I've been using it 12 hours plus per day and so far it's great except for that annoying Fn key s/w.

 

I hope you get a replacement which works as it should. Since my machine is fine I'm really happy with it.

 

Btw. there was an update today to the Lenovo Settings app which controls the Fn behavior but the problem still persists.

 

 

 

 

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