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33 Posts

03-11-2015

CA

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Re: Yoga 3 14 inch Touch Screen Issues

2015-04-23, 23:24 PM

Hi Nuno,

 

  I had waited almost the entire first month that I had it. It started happenning very seldom in the first week, then pgrogressively got worse to the point I had to shut the touch screen off. Unfortunately, Lenovo will only do an exchange within the first month, after that it goes through Warranty repair. However, because I purchased through Amex, I might force the issue if it happens a second time within the next two month. 

 

 while I don't use the touch screen much, it does come handy and I do find myself using it more and more. However, I really like the implementation of the touch pad as it works very much like the touch screen. this coming from someone who usually hates touch pads and disable them almost immediately, prefering a wireless mouse..

 

Cheers!

Steph S.

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1 Posts

04-24-2015

Malaysia

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Multiple problems on yoga 3 14

2015-04-25, 6:05 AM

Bought it after the first week when it's available in my country. Turned out to be a big dissapointment... 1st, the touch screen unresponsive after some times. 2nd, "ghost touch" on the screen, it's like somebody is multi-touching my screen at the same time, very annoying till i have to put on sleep to restart again. This happened more and more frequent at several spots. 3rd, the freaking harmony software is not working at all, can't detect i'm using in tablet, tent or whatsoever mode. Keyboard & trackpad still active even i'm in tablet mode!! i can't open, i can't update, and i can't even delete it!! Always give me the "running on the system" message but i couldn't  find it on task manager to stop it. Funny thing is the laptop has a harmony software sticker on it!

 

 

 

 

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197 Posts

03-28-2015

US

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Re: Multiple problems on yoga 3 14

2015-04-26, 13:32 PM

Contact support and get it swapped out, that sounds like HW issues probably a bad digitizer.  My 3 14 doesn't do any of those things.   About the only quirk I notice is the occasional pointer trapped behind the browser window when changing back to laptop mode and that resolves itself relativly quickly.  As for Harmony?  Once you get a unit with it functioning?  Delete it, it's all but worthless in function and annoying at best. IMHO.  Good luck!

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12 Posts

05-07-2015

Texas

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Re: Yoga 3 14 inch Touch Screen Issues

2015-05-07, 0:29 AM

Hello there, I am also having the touchscreen issues where it freaks out, a bunch of circles come up on the screen and it sort of navigates itself for a bit. I am considering sending my laptop in as well. I notice it's been over a month since you got yours back. Still no problems with your screen? Thanks!

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33 Posts

03-11-2015

CA

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Re: Yoga 3 14 inch Touch Screen Issues

2015-05-07, 0:33 AM
so far, so good (knock on wood).. I was just actually in the process of writing up a little piece detailing my likes/dislikes.... I would definitely recommend sending it in to get looked at because it will only get worse over time.
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197 Posts

03-28-2015

US

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Yoga 3 14 touch screen...another day, another problem

2015-05-17, 13:18 PM

OK, to start, about a week or so ago the USB ports stopped responding.  They charged and that was it.  I restored the system, which fixed the issue.  A few days after the restore, I had a new issue.  The touch screen essentially goes nuts.  It looks like 10 different invisible people are using it at once.  Windows open and close, tabs move and you see those round touch indicators all over the place, though it seems mostly at the top of the screen where the browser (Chrome) task bar is.  After that subsides, the touch screen is unresponsive and the pointer is "hiden" under the browser screen (another random occuring issue I've seen since new).  If I back out of my profile?  The touch screen responds as normal in the windows select profile screens.  My first thought was hardware, but with it seemingly OK after leaving a profile, I'm not so sure.  Rebooting corrects the problem temporarily and it may take hours or days to reoccur.  This issue has occured in any profile on the machine.  Any ideas?

 

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197 Posts

03-28-2015

US

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Re: Yoga 3 14 touch screen...another day, another problem

2015-05-18, 11:36 AM

On further review, the "screen goes nuts" problem appears to not be randome, but some sort of buffer playback.  The "touches" are focused at the top of the screen and the browser tabs.  After the nuts event, the touch screen at least partially non functioning.  It may record touches in the fild but the edge (like pulling up the charms bar) is dead.  I'm thinking and hoping this is a driver issue, but I don't know which driver(s) to refresh?  Anyone?

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1608 Posts

09-16-2014

US

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Yoga 3 Touch screen issues

2015-03-09, 8:23 AM
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1608 Posts

09-16-2014

US

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Re: Yoga 3 14 inch Touch Screen Issues

2015-05-20, 19:18 PM

I am investigating customer reports of ghost touching on Yoga 3 14 laptops. I have combined several discussions to assist with identifying the scope of this issue.

 

It would help the investigation if several people could provide links to videos of the problem. I will include these in the investigation.

 

When I have more information, I will provide an update.

 

Thank you,

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6 Posts

05-20-2015

USA

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  • Message 50 of 407

Re: Yoga 3 14 inch Touch Screen Issues

2015-05-20, 19:37 PM

About your issue:

 

"touch screen will begin to freak out and act as if something is touching it in like 20 different places at the same time. I can see the little touch circles appear all over the screen when my hands arent even touching the computer"

 

i have the same issue twice!. . . . I purchased two Yoga 3 14 one basic and one with more memory and larger hard drive. The basic is for my wife and she had the screen issues (ghost effect) almost immediately. After a couple of tries with Lenovo tech support and a reset, they came and replaced the screen after my suggestion, not there’s. We are in the 3 week and no issues at all. However mine is now starting to do the same thing . . . that’s 2 out of 2. I believe this is a bigger issue and I am surprised Lenovo isn’t aware of it

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