11-14-2016 04:38 PM
I bought this machine in May 2015. I began to have problems with it not too long after but since I was abroad I coud not send it out. I finally sent it out in April 2016 (right before warranty ended). They fixed some of the issues and sent it back, sadly I had to go back before I could get my laptop in May 2016. I came back about 4 weeks ago and have been using it again since. Today as I was working on it after I plugged it in (it was at 7% battery), I noticed it only charged to 99%, it didn't show 100% like it typically does. I didn't think anything of it and just went about my work. When I changed stations and moved upstairs I plugged it back in and noticed it is not charging at all. Tried several outlets, and tested the adapter, all is fine. The kicker is when I unplug the adapter the laptop shuts off too, even tough I was 70% battery life. Then it takes 10 or more seconds of holding the power button to fire it back up. I am pretty distraught over this. Would be grateful for any advice on what is going on. This machine is basically new! I have used only a handful of months and now my warranty is over! I can't afford another one or repairs
11-14-2016 07:29 PM
I shut it down and kept it plugged in for some time. It now has the little plug next to my battery but with a green heart in it and says "CONSERVATION MODE NOT CHARGING". I got excited that it was charging when I saw the litlte plug but not quite. Battery is draining so fast.