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06-02-2017

US

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Yoga 3 - Media disconnected - No wifi adapter showing

2017-06-02, 16:13 PM

Hello all, 

 

Hoping you can help...I have tried everything I can think of and I even did a computer reset and still nothing is working...No network adapters are showing in device manager and when I unhide decides it only show WAN miniport and bluetooth device nothing else.

 

I did CMD propmpt and it says media disconencted....Can anyhelp me connect back to the internet and help me get my adapter back! 

 

Thank you

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2953 Posts

02-22-2017

GB

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Re: Yoga 3 - Media disconnected - No wifi adapter showing

2017-06-05, 11:00 AM

Hello Dpalmer03

Thanks for using the Lenovo forums.


Did you drop the unit or made any modifications to it?

 

It may be that something on the inside has got loose or disconnected.

 

If the reset has not been able to resolve the issue, then I would recommend that you get in touch with your local Lenovo Support for a possible service.

 

Below is the link to the phone list where you can find these numbers

 


Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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2 Posts

06-02-2017

US

4 Signins

67 Page Views

  • Posts: 2
  • Registered: ‎06-02-2017
  • Location: US
  • Views: 67
  • Message 3 of 3

Re: Yoga 3 - Media disconnected - No wifi adapter showing

2017-06-05, 13:14 PM

The laptop has not been dropped at all and I have contacted Lenovo but they are unwilling to help since warranty is expired. 

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