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DongUNSW
Paper Tape
Posts: 3
Registered: ‎01-11-2015
Location: AU
Views: 2,090
Message 1 of 14

Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

Dear Sir/Madam,

 

I was installing an update of onekey recovery, when the error window jumped out and said 'error!! your product definition file lost' and it failed update constantly. How do I fix it. Thanks

Elvisdebrito
Fanfold Paper
Posts: 15
Registered: ‎02-02-2016
Location: PT
Views: 1,876
Message 2 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

Hello, I have the same exact problem, but I work with a Yoga 3 1470.  Can you help me?  Thanks

 

sb3
Ctrl-Alt-Del
Posts: 13
Registered: ‎03-02-2016
Location: US
Views: 1,794
Message 3 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

Me, too. Yogo 3 Pro 1370. I've had it for a long time. I'm still waiting for resolution. (Hello, Lenovo! Are you out there? Ever?)

BRW
Paper Tape
Posts: 1
Registered: ‎07-31-2015
Location: USA
Views: 1,499
Message 4 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

What is Onekey Recovery anyway?  Do I even need it?  Can I just uninstall it? (No...the product definition file is lost!)

Kev_Hemingway
Paper Tape
Posts: 1
Registered: ‎04-20-2017
Location: GB
Views: 1,195
Message 5 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

Has anyone got a solution for this error yet?

Elvisdebrito
Fanfold Paper
Posts: 15
Registered: ‎02-02-2016
Location: PT
Views: 1,192
Message 6 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

not for me.... still having the same problem

Elvisdebrito
Fanfold Paper
Posts: 15
Registered: ‎02-02-2016
Location: PT
Views: 1,191
Message 7 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

not for me.... still having the same problem

wolkan
Paper Tape
Posts: 2
Registered: ‎10-10-2017
Location: TR
Views: 1,077
Message 8 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

i have Yoga 3 Pro 1370 and i have same problem. ???

TUKNOW
What's DOS?
Posts: 1
Registered: ‎01-30-2018
Location: US
Views: 923
Message 9 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

OKAY! so I'm late to the party.  I've had the ONEKEY product definition lost for some time now and today I had some time to look for an answer. I tried uninstalling "Lenovo OneKey Recover" and it stops with product definition lost. No other "OneKey" installed as far as I can see in the apps list.

I guess since nobody seems to be getting an answer I'll just click close to the error.

I'll check back in a few days and see if anyone responds to this. 1/30/18

thanks

GNov
What's DOS?
Posts: 1
Registered: ‎11-10-2012
Location: United States
Views: 866
Message 10 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

I had this same issue, used Microsoft's tool for fixing things that won't unisntall... https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

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