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myschrec
What's DOS?
Posts: 2
Registered: ‎03-27-2016
Location: US
Views: 288
Message 11 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

I have WINDOWS 10 with same problem.
I worked for hours - then discovered:
According to Lenovo this software - OneKey Recovery - does not work on Windows 10
SEE
http://www.thinkwiki.org/wiki/Lenovo_OneKey_Recovery
AND SEE
https://support.lenovo.com/us/en/solutions/ht103611
for full list of applications that "won't be functional after upgrading to Windows 10."
pohteckteoh
Fanfold Paper
Posts: 10
Registered: ‎03-30-2015
Location: MY
Views: 149
Message 12 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

I'm using Yoga 3-14 and also experienced the same problem after migrated to WIN10.

The fix that I found works for me:

 

Step1: Goto https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed... and run the apps to uninstall the old "onekey recovery" version/

Step2: Goto D:\Drivers\OneKey_Recovery and run setup.exe to reinstall the "onekey recovery".

Step3: Run Lenovo Vantage to update the software (onekey recovery), no more error prompt.

 

Hope it works for you.

realestae52
What's DOS?
Posts: 1
Registered: ‎03-21-2018
Location: US
Views: 117
Message 13 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

This solved my issue. Thank you!

sb3
Ctrl-Alt-Del
Posts: 18
Registered: ‎03-02-2016
Location: US
Views: 104
Message 14 of 14

Re: Yoga 3 Pro-1370 Laptop onekey recovery update error your product definition file lost

It didn't solve my issue, regrettably. In trying other advice in this thread, OneKey Recovery no longer appears in my list of programs. But yet Vantage System Update still says an older version is present, and then downloads and tries unsuccessfully to install a newer version, at which point I get the "produce definition file lost" error message again.

 

In going through the steps most recently posted above, the Microsoft program asks you to select from a program list. As I mentioned above, OKR isn't there. There is an option "not listed," but then you are prompted to enter some kind of file key or something that I do not know for OKR.

And we're back...

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