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Yoga 3 Pro - 1370 Won't turn on

2017-02-13, 22:23 PM

My Yoga 3 Pro was working fine yesterday, and now after being fully charged it only shows a black screen and won't turn on.  When plugged in, the power light is on, but nothing happens.  I have held the power button down for 30 - 90 seconds and nothing.  Any suggestions?  Thanks!
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Re: Yoga 3 Pro - 1370 Won't turn on

2017-02-13, 22:56 PM

does anything change when you press the button?  The button could be broken.


Rich


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Re: Yoga 3 Pro - 1370 Won't turn on

2017-02-13, 22:57 PM

No, nothing changes.  That's a good thought though.  Thanks.  

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Re: Yoga 3 Pro - 1370 Won't turn on

2017-02-14, 0:23 AM

If it does happen to be the power button, do you know of a fix?  Take it to a computer place?  

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Re: Yoga 3 Pro - 1370 Won't turn on

2017-02-14, 1:41 AM

If its possible, try to disconnect the battery. Here's the service training guide for reference: http://lenovolearning.bhivesoft.com/bhive/t/1004/sessions_details_public.jsp?content_id=7853

 

Also, 

1. Press and hold down power button for 1 minute 

2. Release the power button after 1 minute and press power button as you normally would to power up system.

 

If that doesn't work, plug in the unit and repeat the above steps. 


Regards,
Eric Xu

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Re: Yoga 3 Pro - 1370 Won't turn on

2018-07-09, 14:37 PM
How did you solve the problem? It happened to my Yoga 3 exactly the same.
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Re: Yoga 3 Pro - 1370 Won't turn on

2018-08-20, 22:34 PM

This worked perfectly for me.

 

1. Press and hold down power button for 1 minute

2. Release the power button after 1 minute and press power button as you normally would to power up system.

 

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Re: Yoga 3 Pro - 1370 Won't turn on

2018-08-20, 22:33 PM

The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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