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Alecarrasco
Paper Tape
Posts: 1
Registered: ‎06-10-2017
Location: AR
Views: 460
Message 1 of 2

Yoga 3 Pro BIOS Update Crash

Trying to update the Bios, the laptop crashed in the middle.

So now I have just a black screen, led lights, but the system doesn't boot. The Bios is unreacheable too. I press the Novo Buttom and nothing happens.

I have read in this Forum that I need to create a bootable cd with the iso image of the Bios, to try to save my laptop. But I couldn´t find the "BIOS Update Bootable CD for Windows" for a Yoga 3. Just find this: http://pcsupport.lenovo.com/us/en/downloads/DS101338 

but this file is not bootable.

Does someone have a solution? Is it possible to contact Lenovo in order to send me a bootable version of the Bios?

 

Regards, Alex

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 420
Message 2 of 2

Re: Yoga 3 Pro BIOS Update Crash

Hello Alecarrasco

Thanks for using the Lenovo forums.


You should be able to contact Lenovo support in order to request a recovery media for your unit:

Below is the link to the phone list where you can find these numbers

 


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal
.

 If these steps do not work I would recommend, that you call your local Lenovo support line for a possible service. Below is the link to the phone list where you can find these numbers

 

Hope this helps, let us know how you get on.


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