English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

1608 Posts

09-16-2014

US

3048 Signins

61403 Page Views

  • Posts: 1608
  • Registered: ‎09-16-2014
  • Location: US
  • Views: 61403
  • Message 1 of 286

Yoga 3 Pro Battery Charging Problems

2015-04-02, 22:09 PM

I've combined several discussions into one because there are multiple cross-overs of symptoms.

 

After reviewing all the posts, I see there are two types of problems discussed:

  • Battery charging but only to a certain percentage
  • Battery intermittently charging

Several people have reported success with their limited battery percentage problem by following the solutions suggested by MarinM and Vladtech.

 

For the intermittent charging, several people have reported that sometimes the battery charges, sometimes it doesn't. I'd like to dig into these reports. I have a few questions I'd like to ask.

  • When does it charge, when does it not?
  • Are there any patterns to this?
  • Does swapping electrical outlets make a difference?
  • Does the USB 2.0 charging port appear loose?
  • Does the cable show any signs of damage?
  • Does the AC adapter show any signs of damage?
  • When a second device is plugged into the extra USB port on the AC Adapter, does this impact Y3P charging?
  • Are there any battery error messages?

Thank you for your help,

 

4/6/15 EDIT: Moved message for escalation purposes. Amy_Lenovo

Solved! See the solution
Reply
Options

3 Posts

01-15-2015

9 Signins

59 Page Views

  • Posts: 3
  • Registered: ‎01-15-2015
  • Location:
  • Views: 59
  • Message 2 of 286

Yoga 3 Pro, Not charging...

2015-01-30, 10:59 AM

Hi everyone,

 

I have my lenovo yoga pro 3 less than a month, and now it is not charging anymore.

 

When the power plugged in, it shows me like it is charging, but it stays on 29% (Using OKO Cared).

If I take out the power, the precents are going down...

 

What can I do?

Reply
Options

3 Posts

02-02-2015

Lebanon

6 Signins

39 Page Views

  • Posts: 3
  • Registered: ‎02-02-2015
  • Location: Lebanon
  • Views: 39
  • Message 3 of 286

Lenovo yoga 3 pro not charging

2015-02-02, 10:20 AM

Hi,

 

I have a Lenovo yoga 3 pro that a bought one month ago. It's still under international warrantee.

 

However I am facing the following issue;

When I plug in my laptop to the charger, it is not charging and stuck at 15%. It is showing on the icon (plugged in, charging) but I left the laptop plugged in all day and it didn't move from the 15%.

 

The LED near my power button is orange and blicking every 3 seconds 

 

Any idea on how to solve this issue? Is it a Software or Hardware problem?

 

Thank you!

Reply
Options

3 Posts

02-02-2015

Lebanon

6 Signins

39 Page Views

  • Posts: 3
  • Registered: ‎02-02-2015
  • Location: Lebanon
  • Views: 39
  • Message 4 of 286

Re: Lenovo yoga 3 pro not charging

2015-02-03, 7:51 AM

Hi,

 

I need some help here please.

 

I tried the following;

- Factory reset my PC

- Windows updates

- Driver updates

- Shuting down my pc, removing power adapter, pressing power button for 30 sec. (I have seen this advise on forums)

 

None of the above work. It's been less than one month that I have my Lenovo and it suddently made this problem.

All software that scan PC health and status are telling me that battery is in very good condition and working well however the issue is still here....

 

Thank you!

Reply
Options

3496 Posts

04-02-2014

MX

2520 Signins

39829 Page Views

  • Posts: 3496
  • Registered: ‎04-02-2014
  • Location: MX
  • Views: 39829
  • Message 5 of 286

Re: Lenovo yoga 3 pro not charging

2015-02-03, 22:56 PM

Here is your battery blinking status -

 

On (solid white) --- The battery has more than 20% charge.

Solid amber --- The battery has between 5% and 20% charge.

Fast blinking amber --- The battery has less than 5% charge.

Slow blinking amber --- The battery is being charged. When battery charge reaches 20%, the blinking color changes to white.

Slow blinking white --- The battery has between 20% and 80% charge and is still charging. When the battery reaches 80% charge the light will stop blinking, but charging will continue until the battery is fully charged.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Reply
Options

3496 Posts

04-02-2014

MX

2520 Signins

39829 Page Views

  • Posts: 3496
  • Registered: ‎04-02-2014
  • Location: MX
  • Views: 39829
  • Message 6 of 286

Re: Lenovo yoga 3 pro not charging

2015-02-03, 23:00 PM

1) Did you use Lenovo's Battery Guage Reset functionality? -- DO NOT USE

2) Have you tried a different power socket?

3) Have you tried reducing the battery to 10% and see if it charges to 15% back again?

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Reply
Options

3 Posts

02-02-2015

Lebanon

6 Signins

39 Page Views

  • Posts: 3
  • Registered: ‎02-02-2015
  • Location: Lebanon
  • Views: 39
  • Message 7 of 286

Re: Lenovo yoga 3 pro not charging

2015-02-04, 7:32 AM

Hi,

 

Thank you for your reply! :)

 

1) Did you use Lenovo's Battery Guage Reset functionality? -- DO NOT USE

No I didn't use this functionality

2) Have you tried a different power socket?

I have tried different power socket at different location but still the same issue

3) Have you tried reducing the battery to 10% and see if it charges to 15% back again?

I have reduced the battery to 10% now it is stuck at 10% saying plugged in, charging however not moving.

 

I have the OneKey Optimizer app from Lenovo on my PC and it is saying that:

- Battery is at high capacity

- The battery status is good

- Good habits for battery use.

 

 

I will try again another factory reset, or is there anything else I can try... however if the problem is not solved, could be it a Hardware problem? how can I make sure of this.

 

Thanks! :)

Reply
Options

1608 Posts

09-16-2014

US

3048 Signins

61403 Page Views

  • Posts: 1608
  • Registered: ‎09-16-2014
  • Location: US
  • Views: 61403
  • Message 8 of 286

Re: Yoga 3 Pro, Not charging...

2015-02-06, 20:45 PM

I'd like to hear more about what happened to your Yoga 3 Pro not charging.

 

Did you call Lenovo Service or find another solution?

 

Thank you,

Reply
Options

2 Posts

02-01-2015

Netherlands

9 Signins

116 Page Views

  • Posts: 2
  • Registered: ‎02-01-2015
  • Location: Netherlands
  • Views: 116
  • Message 9 of 286

Re: Yoga 3 Pro, Not charging...

2015-02-06, 21:05 PM
I had exactly the same problem since one week ago. I recovered it, installed new updates, reset power button - nothing. I wanted to send it in, but because Lenovo Service recorded my adress 2x wrong, I still have it. And suddenly .... out of nothing (no updates) it charges again. Shall I still send it in or is it just a software problem?
Reply
Options

1608 Posts

09-16-2014

US

3048 Signins

61403 Page Views

  • Posts: 1608
  • Registered: ‎09-16-2014
  • Location: US
  • Views: 61403
  • Message 10 of 286

Re: Yoga 3 Pro, Not charging...

2015-02-06, 21:08 PM

Since it has only occurred once, and then it recovered, it would be hard to determine the cause.

 

If anyone else has this issue and is able to assist, please PM me.

 

Thank you,

 

4/2/15 EDIT: Merged discussions.

Reply
Options

9 Posts

02-09-2015

Brighton

13 Signins

51 Page Views

  • Posts: 9
  • Registered: ‎02-09-2015
  • Location: Brighton
  • Views: 51
  • Message 11 of 286

Yoga 3 Pro Battery Charging Problems

2015-02-09, 14:33 PM

Hey,

 

My Yoga 3 pro decided it won't charge anymore. When plugged in, computer says it's charging, however battery status never reaches more than 16%. I have tried all charging modes and power plans. The battery light on the right side indicates that the battery is charging and below 20% (amber light).

I have also tried turning the computer off and waiting over night to charge but it didn't. If I unplug my charging cable, the battery drains. I used to have 18% battery and that was the highest it would charge, but when I unplugged it, the battery % dropped to 16 (which is now the highest it goes).

I went to the forum, but haven't found any similar problems/solutions. I also don't understand how Lenovo call centre works, so if anyone could provide me with a direct customer service number for Yoga series, that would be great.

Thank you very much in advance!

 

Lenovo Yoga 3 Pro-1370

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save