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Surur
Not applicable
Posts: 3
Registered: ‎05-15-2015
Location: UK
Views: 2,243
Message 91 of 269

Re: Yoga 3 Pro Battery Charging Problems

You can instead change

 

BatteryCheck=1

 

to 

 

BatteryCheck=0

XBrav
Not applicable
Posts: 1,049
Registered: ‎07-13-2010
Location: CA
Views: 2,240
Message 92 of 269

Re: Yoga 3 Pro Battery Charging Problems

I would HIGHLY RECOMMEND to not change this field. Why? Because you're bypassing a safety check during the flash. If your device loses power during any stage of the flash, your machine is toast.

 

Let me look and see if there's a flashable file you can install from the UEFI BIOS. Lenovo will not support you if your BIOS upgrade is unsuccessful.

←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Tap that kudos button if I helped ^^
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
XBrav
Not applicable
Posts: 1,049
Registered: ‎07-13-2010
Location: CA
Views: 2,239
Message 93 of 269

Re: Yoga 3 Pro Battery Charging Problems

You don't have to worry about the laptop over-discharging unless you leave it drained for a period of no less than 6 months usually.
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Tap that kudos button if I helped ^^
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
cholschuh
Not applicable
Posts: 12
Registered: ‎01-19-2015
Location: Cincinnati
Views: 2,228
Message 94 of 269

Re: Yoga 3 Pro Battery Charging Problems

Thanks
drcindy
Not applicable
Posts: 34
Registered: ‎05-02-2015
Location: United States
Views: 2,184
Message 95 of 269

Re: Yoga 3 Pro Battery Charging Problems

 Hi XBrav,

 

Thanks for all your attempts to troubleshoot.

 

BIOS fix did not work. Says it's charging but no change in a while.

 

Prior to downloading the fix, plugged in battery read 100% but it really wasn't. Anytime I'd unplug it would die in a couple of minutes. And, after a normal shut down at night with a read of 100% the battery drains itself with or without the adapter plugged in (I tried both on 2 different nights).It would only start when I plugged it back in. It's the only way to use the unit now.

 

Here's the battery info. Can't extract the serial # in screen shot mode. Most values are blank.

Description Value
Battery Name                                   SDS-BAT
Manufacture Name                          Getac
Manufacture Date
Power State Charging,                    AC Power
Current Capacity (in %)                   0.0%
Current Capacity Value
Full Charged Capacity                    4,294,967,295 mWh
Designed Capacity                         4,294,967,295 mWh
Battery Wear Level                        100.0%
Voltage 0 millivolts
Charge/Discharge Rate                 0 milliwatts
Chemistry LiP
Low Battery Capacity (1)
Low Battery Capacity (2)
Critical Bias
Number of charge/discharge cycles 0
Battery Temperature
Remaining battery time for the current activity (Estimated)
Full battery time for the current activity (Estimated)
Remaining time for charging the battery (Estimated)
Total time for charging the battery (Estimated)

drcindy
Not applicable
Posts: 34
Registered: ‎05-02-2015
Location: United States
Views: 2,181
Message 96 of 269

Re: Yoga 3 Pro Battery Charging Problems

I'm getting an error when I try to re-run the BIOS fix:

 

"Please insert system battery"

NoSpam_1
Not applicable
Posts: 13
Registered: ‎05-11-2015
Location: Australia
Views: 2,164
Message 97 of 269

Re: Yoga 3 Pro Battery Charging Problems

I think you're going to battle to get a response, mate as they closed this topic saying the BIOS has fixed it. That doesn't seem to be the case, though, does it as several others are saying similar things to you!

Please begin a new topic headed, "Yoga 3 Battery Charging BIOS Fix Does Not Work" & mark it attention "Amy_Lenovo".
(As for me, my battery was discharging to 0 when I replugged-in and then powered off and on (bc I thought the black screen needed power-on Now it has the same non-charge problem as everyone else!)

drcindy
Not applicable
Posts: 34
Registered: ‎05-02-2015
Location: United States
Views: 2,159
Message 98 of 269

Re: Yoga 3 Pro Battery Charging Problems

Hi No_Spam,

 

I did as you suggested, however I'm not hopeful and I think you're right, it is not likely I'll get a reply.

 

I was told in a private message I should perform a hardware fix on the laptop myself, or call customer service again if I'm not comfortable acting as my own tech support and hardware mechanic. I've posted elsewhere my experience with the phone tech department. They are unaware of the issue and unable to assist. They simply don't know what they're doing. 

 

I'm close to the point where it begins to feel like, given the inability or unwillingness of Lenovo to resolve, that I hand the issue over to my lawyers. 

 

Thanks very much for your reply. I appreciate the help. Truly.

 

Dr. Cindy

Petestacks
Not applicable
Posts: 2
Registered: ‎05-20-2015
Location: UK
Views: 2,148
Message 99 of 269

Re: Yoga 3 Pro Battery Charging Problems

Hi, I bought a new Yoga 3 from amazon (UK) about 6 weeks ago.

 

The battery was initially only charging up to about 60%. Now it is not charging at all and it only works when its plugged in.

 

I've tried system recovery to when it was new but this has done nothing.

 

Could you please recommend my best course of action.?

 

Many thanks,

Pete

NoSpam_1
Not applicable
Posts: 13
Registered: ‎05-11-2015
Location: Australia
Views: 2,145
Message 100 of 269

Re: Yoga 3 Pro Battery Charging Problems

Read previous suggested BIOS update "solutions" from Amy_lenovo, mate.
Hope you have more luck than others.
---------
IT SEEMS LENOVO IS LIVING UP TO REPUTATION FOR COMPLETE DISREGARD FOR CUSTOMER SERVICE & WARRANTY SERVICE.

 

 

Moderator comment: Post edited to conform with the Community Rules. Refrain from the racial overtones.

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