English Community

Lenovo NotebooksLenovo Yoga Series Notebooks
All Forum Topics
Options

1609 Posts

09-16-2014

US

3048 Signins

61403 Page Views

  • Posts: 1609
  • Registered: ‎09-16-2014
  • Location: US
  • Views: 61403
  • Message 1 of 266

Yoga 3 Pro lmcfrundll.exe Run Problem, how to fix?

2015-02-16, 21:10 PM

While Lenovo is in the process of developing a solution, an official work-around to the automatic update delivered on February 7th to Yoga 3 Pro laptops bas been released to address the following errors:

 

  • lmcfrundll.exe application error       unable to start correctly (0xc000007b)
  • problem starting c:\program files\lenovo\communications utility\libstartstub.dll      specified module could not be found

Please note this is a work-around, not the final solution.

It is intended for Yoga 3 Pro systems running Win 8.1 on Lenovo Settings Dependency Package version 2.3.1.30 only.

 

The readme file and work-around can be obtained here:

https://drive.google.com/folderview?id=0B0Wzd6g3ynHwfmpTQmhxOHBUSGRSN05tejU1cU1hT1hDN3ZEN1MzUlR4LWROQmlUcFJfTnc&usp=sharing

 

Thank you,

 

2/20/15 EDIT: Tagging this temp fix as a solution so it can be found by others joining the conversation. I will tag the permanant fix when it becomes available. Amy_Lenovo

Solved! See the solution
Reply
Options

127 Posts

02-04-2015

CA

163 Signins

2469 Page Views

  • Posts: 127
  • Registered: ‎02-04-2015
  • Location: CA
  • Views: 2469
  • Message 2 of 266

Lenovo Communications Utility errors on startup?

2015-02-07, 21:27 PM

My computer keeps getting an error at boot:

 

lmcfrundll.exe application error
unable to start correctly (0xc000007b)

 

And I also get this one:

 

problem starting c:\program files\lenovo\communications utility\libstartstub.dll
specified module could not be found

 

In OneKeyOptimizer, I've also noticed three new programs it the startup list: lmcsstart1 lmcsstart2 lmcsstart3

 

I think it may be related to perhaps an auto-update of the "Lenovo Communications Utility", because that directory has a new date stamp, and many of those files have been changed in the last couple of days (Feb 6 & 7)

 

Searching the internet for this utility (to see about uninstalling and re-installing), I can just find references to a Windows 7 version: http://support.lenovo.com/us/en/downloads/ds028673

Communications Utility also does not show up in the Programs list, so not clear how to uninstall anyway.

 

Lastly, the Lenovo Settings app (metro) also no longer works either.

 

Anyone experiencing these problems all of a sudden?

Reply
Options

1232 Posts

09-12-2012

US

2341 Signins

21237 Page Views

  • Posts: 1232
  • Registered: ‎09-12-2012
  • Location: US
  • Views: 21237
  • Message 3 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 0:30 AM

A few things. Have you checked in your event viewer logs to see if there is anything in there about the problems?

 

If there is none, we need to know what the model number is of your computer and what OS you are using.

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
Reply
Options

127 Posts

02-04-2015

CA

163 Signins

2469 Page Views

  • Posts: 127
  • Registered: ‎02-04-2015
  • Location: CA
  • Views: 2469
  • Message 4 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 1:47 AM

I have a Yoga 3 Pro, Windows 8.1 Pro x64.

 

There are errors in the Event Viewer related to the problems of LMCSTART1, LMCSTART2, LMCSTART3, which I will cut and paste below. These are there because they are failing to load as the error message on the pop-up window states.

 

As for the libstartstub.dll "specified module could not be found", there were not errors or warnings in the Event Viewer related to this, but I have noticed that if I disable LENOVO.TPKNRRES from running (via OneKey Optimizer), that particular error doesn't come up.

 

Here are the errors now from Event Viewer:

 


 

Event ID 1005 (same error listed 3 times as an Application error, with a different RecordID listed below)
Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Lenovo® Multimedia and Communications Framework Custom Rundll because of this error.

Program: Lenovo® Multimedia and Communications Framework Custom Rundll
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

- System

  - Provider

   [ Name]  Application Error
 
  - EventID 1005

   [ Qualifiers]  49152
 
   Level 2
 
   Task 100
 
   Keywords 0x80000000000000
 
   EventRecordID for the three different times: 13645 - 13648 -  13651
   
- EventData

    
   Lenovo® Multimedia and Communications Framework Custom Rundll
   00000000

 


 Faulting application name: lmcfrundll.exe, version: 5.0.9.73, time stamp: 0x54ab2d05
Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516af9
Exception code: 0xc000007b
Fault offset: 0x000a36e5
Faulting process id: 0x644
Faulting application start time: 0x01d04337a63a774e
Faulting application path: C:\Windows\SysWOW64\lmcfrundll.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 33af5abb-af2b-11e4-8287-f87dd6bcf066
Faulting package full name:
Faulting package-relative application ID:

- System

  - Provider

   [ Name]  Application Error
 
  - EventID 1000

   [ Qualifiers]  0
 
   Level 2
 
   Task 100
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2015-02-08T00:41:22.000000000Z
 
   EventRecordID 13650
 
   Channel Application
 
 
   Security
 

- EventData

   lmcfrundll.exe
   5.0.9.73
   54ab2d05
   ntdll.dll
   6.3.9600.17476
   54516af9
   c000007b
   000a36e5
   644
   01d04337a63a774e
   C:\Windows\SysWOW64\lmcfrundll.exe
   C:\windows\SYSTEM32\ntdll.dll
   33af5abb-af2b-11e4-8287-f87dd6bcf066 

 


 Faulting application name: lmcfrundll.exe, version: 5.0.9.73, time stamp: 0x54ab2d05
Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516af9
Exception code: 0xc000007b
Fault offset: 0x000a36e5
Faulting process id: 0x15e4
Faulting application start time: 0x01d04337a609bbd0
Faulting application path: C:\Windows\SysWOW64\lmcfrundll.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 33170cdc-af2b-11e4-8287-f87dd6bcf066
Faulting package full name:
Faulting package-relative application ID:

- System

  - Provider

   [ Name]  Application Error
 
  - EventID 1000

   [ Qualifiers]  0
 
   Level 2
 
   Task 100
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2015-02-08T00:41:21.000000000Z
 
   EventRecordID 13647
 
   Channel Application
 
 
   Security
 

- EventData

   lmcfrundll.exe
   5.0.9.73
   54ab2d05
   ntdll.dll
   6.3.9600.17476
   54516af9
   c000007b
   000a36e5
   15e4
   01d04337a609bbd0
   C:\Windows\SysWOW64\lmcfrundll.exe
   C:\windows\SYSTEM32\ntdll.dll
   33170cdc-af2b-11e4-8287-f87dd6bcf066 

 


 Faulting application name: lmcfrundll.exe, version: 5.0.9.73, time stamp: 0x54ab2d05
Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516af9
Exception code: 0xc000007b
Fault offset: 0x000a36e5
Faulting process id: 0xb74
Faulting application start time: 0x01d04337a5c87954
Faulting application path: C:\Windows\SysWOW64\lmcfrundll.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 32206a90-af2b-11e4-8287-f87dd6bcf066
Faulting package full name:
Faulting package-relative application ID: 

 

- System

  - Provider

   [ Name]  Application Error
 
  - EventID 1000

   [ Qualifiers]  0
 
   Level 2
 
   Task 100
 
   Keywords 0x80000000000000
 
  - TimeCreated

   [ SystemTime]  2015-02-08T00:41:19.000000000Z
 
   EventRecordID 13644
 
   Channel Application
 

   Security
 

- EventData

   lmcfrundll.exe
   5.0.9.73
   54ab2d05
   ntdll.dll
   6.3.9600.17476
   54516af9
   c000007b
   000a36e5
   b74
   01d04337a5c87954
   C:\Windows\SysWOW64\lmcfrundll.exe
   C:\windows\SYSTEM32\ntdll.dll
   32206a90-af2b-11e4-8287-f87dd6bcf066
    
    

Reply
Options

13 Posts

02-08-2015

pittsburgh

16 Signins

78 Page Views

  • Posts: 13
  • Registered: ‎02-08-2015
  • Location: pittsburgh
  • Views: 78
  • Message 5 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 1:58 AM

I also started getting this for the first time today

 

lmcfrundll.exe application error
unable to start correctly (0xc000007b)

 

Same Yoga pro 3 Win8.1 64

 

 

 

Reply
Options

1 Posts

02-08-2015

clifton, va

6 Signins

24 Page Views

  • Posts: 1
  • Registered: ‎02-08-2015
  • Location: clifton, va
  • Views: 24
  • Message 6 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 2:03 AM

Me too.  Exact same configuration.  

Reply
Options

1232 Posts

09-12-2012

US

2341 Signins

21237 Page Views

  • Posts: 1232
  • Registered: ‎09-12-2012
  • Location: US
  • Views: 21237
  • Message 7 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 3:49 AM

lenanto I would like to get your event viewer logs so I can dig into them better. I will be sending you a PM on how to get them to me.

Hoov
Former Microsoft MVP - Consumer Security
SpywareHammer.com
Reply
Options

1 Posts

02-08-2015

New York

6 Signins

27 Page Views

  • Posts: 1
  • Registered: ‎02-08-2015
  • Location: New York
  • Views: 27
  • Message 8 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 5:39 AM

Me 2. Exact same problem. what should we do abt this??

Reply
Options

1 Posts

02-08-2015

Switzerland

1 Signins

8 Page Views

  • Posts: 1
  • Registered: ‎02-08-2015
  • Location: Switzerland
  • Views: 8
  • Message 9 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 5:57 AM

Same issue here. This cam with the first system restart after the most recent lenovo update.

Reply
Options

34 Posts

12-24-2014

101 Signins

381 Page Views

  • Posts: 34
  • Registered: ‎12-24-2014
  • Location:
  • Views: 381
  • Message 10 of 266

Yoga 3 Pro lmcfrundll.exe Run Problem, how to fix?

2015-02-08, 7:17 AM

lmcfrundll.exe Lenovo® Multimedia and Communications Framework Custom Rundll

 

always comes an error message when I start the yoga 3 per. how can I fix this? what has it at: lmcfrundll.exe Lenovo® Multimedia and Communications Framework Custom Rundll. where does this error?
does anyone help?

Reply
Options

13 Posts

02-08-2015

Zimbabwe

8 Signins

108 Page Views

  • Posts: 13
  • Registered: ‎02-08-2015
  • Location: Zimbabwe
  • Views: 108
  • Message 11 of 266

Re: Lenovo Communications Utility errors on startup?

2015-02-08, 7:25 AM

I have the exact same error. My Yoga3 updated last night. This is the first time to turn on since the update and the same error message appeared.

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete