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Pocketesq
Paper Tape
Posts: 5
Registered: ‎10-19-2014
Views: 3,219
Message 1 of 18

Yoga 3 Pro movement on screen interferes with the sound?!

Just picked up my brand new Yoga 3 Pro a few days ago and on the whole I love it, except I've just noticed there's an odd issue when listening to music (whether it be local or streaming thru spotify).

 

If I'm browsing a document in Word or even when accessing the Lenovo Support screen from the Start menu, any left to right horizontal scrolling (either with the touch screen or touchpad) causes a crackling interference to the sound. I did notice it would crackle as the Discussion forum cards were loading up and appearing too. 

 

It's not the physical speakers themselves because this occurs thru headphones as well. 

 

Strange thing is it doesn't occur when scrolling vertically through a document. 

 

On the whole it's not a HUGE problem, but given it's a brand new 2grand laptop, I kinda thought I should ask NOW while it's still brand new and I haven't even had a chance to load much onto it. Just was wondering if anyone had any ideas ow to stop this from happening?

 

Cheers

 

 

Pocketesq
Paper Tape
Posts: 5
Registered: ‎10-19-2014
Views: 3,198
Message 2 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

-sorry I take that back, it's like it's getting worse- now it is crackling for vertical scrolling too, and also when anything is happening (switching between screens, loading a page in a browser...)

 

Smiley Sad

indest
Bit Torrent
Posts: 1,639
Registered: ‎08-14-2011
Location: USA
Views: 3,194
Message 3 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

Th Y2P has audio issues too. To fix, most of us uninstalled the Realtek drivers and just use the default/generic driver provided by Microsoft. I would suggest you uninstall the Realtek driver and reboot your computer. Then see if the problem is solved.

 

Please keep me posted. I like to post fixes like these on my Yoga forum. 

Pocketesq
Paper Tape
Posts: 5
Registered: ‎10-19-2014
Views: 3,177
Message 4 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

Wow- yup I just tried it as you said- removed the Realtek driver and now it seems to have solved the problem ( solved my bluetooth issue too!)

 

Thanks heaps for that!

indest
Bit Torrent
Posts: 1,639
Registered: ‎08-14-2011
Location: USA
Views: 3,165
Message 5 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

Smiley Happy cool.... Sound like something to add on my Yoga forum lol.

 

Thanks for the update. Happy I could help.

tiki20
Blue Screen Again
Posts: 3
Registered: ‎10-20-2014
Location: NO
Views: 3,098
Message 6 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

Nice to know! Smiley Happy
And where is this Yoga Forum you speak of?

Thanks
marcb1977
Punch Card
Posts: 29
Registered: ‎12-24-2014
Views: 2,783
Message 7 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

have the same problem! but the sound is without realtek and Waves MaxxAudio much worse, no bass, no power ... is there any other solution?
ames_h
Paper Tape
Posts: 6
Registered: ‎01-15-2015
Views: 2,696
Message 8 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

did it make your sound quality worse? I have the same problem with my new yoga 3 pro

marcb1977
Punch Card
Posts: 29
Registered: ‎12-24-2014
Views: 2,687
Message 9 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

yes! without realtek and Waves MaxxAudio is the sound much worse, especially with headphones! I hope realtek, lenovo or windows soon bring an update where the problem is resolved. its a big problem!
ames_h
Paper Tape
Posts: 6
Registered: ‎01-15-2015
Views: 2,676
Message 10 of 18

Re: Yoga 3 Pro movement on screen interferes with the sound?!

Did you call them about it? I was going to do so today.

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