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mitsus748
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Posts: 21
Registered: ‎03-04-2016
Location: Italy
Views: 3,901
Message 1 of 4

Yoga 500 14" void warranty

Hi,

i've just purchased a new Yoga 500 14 80N5.

My question is what steps will void my warranty?

- I can replace Hard Drive with an other (SSD for example)?

- I cam upgrade RAM memory?

...then i can do this steps without voiding the warranty?

 

Best Regards

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Sr Support Specialist
Posts: 9,493
Registered: ‎11-30-2015
Location: PH
Views: 3,903
Message 2 of 4

Re: Yoga 500 14" void warranty

 

Hi mitsus748 , 

 

 

Welcome to the Community Forums. 

 

As a general rule , from the hardware manual under Part Listing CRU (customer replaceable parts ) are ok .

However most upgrades on this model shows that such are considered FRU (field replaceable unit) , meaning you would have to open up additional parts and might require skill and specific tools.

 

We had same issue discussed on this thread

On quotes: 

" Similar to this query is this case  for the Z500 replacement of optical drive which is also a CRU Id - N and this thread

 

 

Warranty agreement :

 

What this Warranty Does not Cover 

- failure or damage resulting from misuse, abuse, accident, modification, unsuitable physical or operating environment, natural disasters, power surges, improper maintenance, or use not in accordance with product information materials 

-damage caused by a non-authorized service provider

-failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request

 

Warranty is not covered if during the process of modification , damage or accidents may incur both on the replaced parts and the original devices ." 

 

The answer would be no , upgrading  the harddrive ,RAM will not void your warranty not unless that original parts gets damage because of or during the process of upgrade. 

 

For best measure , you may give Lenovo Tech a call so that they would be able to note it on your account for the pc that you have plan for upgrades .

 

Update us how this go. 

 

 

Regards



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mitsus748
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Posts: 21
Registered: ‎03-04-2016
Location: Italy
Views: 3,832
Message 3 of 4

Re: Yoga 500 14" void warranty

Dear spidey101,

i've call lenovo support for my country...and they've confirmed what you said.

So i've buy a new SSD Samsung disk a new kingston 8 gb ram for my Yoga 500. When arrived i replace it.

 

Thanks a lot and Best Regards

Sr Support Specialist
Posts: 9,493
Registered: ‎11-30-2015
Location: PH
Views: 3,827
Message 4 of 4

Re: Yoga 500 14" void warranty

Hi mitsus748 ,

 

Thanks for taking time to reply back. 

This would also be very useful for fellow members that have the same inquiry .

Please feel free to post any query or share ideas on our community. 

 

Best luck to all your endeavors. 

 

 

Regards



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