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Abou-Ghanima
Paper Tape
Posts: 1
Registered: ‎12-28-2016
Location: EG
Views: 89
Message 1 of 2

Yoga 500 14IBD Mic recording noise

i tried every thing and nothing happen still mic recording noise . I contacted with microsoft team and thay can't solve the problem, donloaded the last driver for audio from lenovo site and the problem still happen ...... Can any one help me please ????????

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 60
Message 2 of 2

Re: Yoga 500 14IBD Mic recording noise


@Abou-Ghanima wrote:

i tried every thing and nothing happen still mic recording noise . I contacted with microsoft team and thay can't solve the problem, donloaded the last driver for audio from lenovo site and the problem still happen ...... Can any one help me please ????????


Hi Adou-Ghanima and welcome to the community,

 

As you have tried the drivers already i would surggest that you factory reset and see if the mic works before installing any updates.

If you still have an issue following this step, it is going to be a hardware fault.

 

Hope this help you and let us know how you get on


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