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gksonal
Paper Tape
Posts: 2
Registered: ‎04-05-2016
Location: IN
Views: 739
Message 1 of 4

Yoga 500-14ISK Laptop (ideapad) has 2 problem

I have got this laptop on 4 days back and I have 2 problems:

 

1) The laptop goes in sleep mode and then does not wake up.. I have to switch off the laptop completely by fprce shut down, then only the laptop will start...

 

2) The wifi connection keeps on dropping

 

Please help

 

Thanks

Ray-007
802.11n
Posts: 44
Registered: ‎03-23-2016
Location: GR
Views: 718
Message 2 of 4

Re: Yoga 500-14ISK Laptop (ideapad) has 2 problem

Dear Sir 

 

Welcome to Lenovo Community

 

Actually for the second problem we can check an update for the wifi driver or re-install it, but for the wake up not respond so it may need a BIOS update, so as u mentioned u just bought this machine 4 days ago so i recommand u to deliver the machine to the nearest service center to resolve it for u & also if there is any deffect in your machine so they can give u a technical report to change it.

Find below the phone number of Lenovo call center in your country to Help you :

https://support.lenovo.com/eg/en/contactus/supportphonelist

 

Best Of Luck

Highlighted
ckkk
Fanfold Paper
Posts: 2
Registered: ‎03-24-2016
Location: US
Views: 700
Message 3 of 4

Re: Yoga 500-14ISK Laptop (ideapad) has 2 problem

I also have these proplems. I would like to know how can I check my bios,and how to update?

                                                                               thank.

Ray-007
802.11n
Posts: 44
Registered: ‎03-23-2016
Location: GR
Views: 694
Message 4 of 4

Re: Yoga 500-14ISK Laptop (ideapad) has 2 problem

Dear Sir 

 

Welcome to Lenovo Community

 

To be on the safe side its recommanded to do that at the service center especialy no official BIOS update for your device on Lenovo Website.

 

Contact Lenovo Call Center & they will help you ( check the below link )

https://support.lenovo.com/eg/en/contactus/supportphonelist

 

Best Of Luck

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