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Anonymous_User
Not applicable
Posts: 0
Views: 444
Message 1 of 8

Yoga 500-14ISK - Nvidia card is not detected

Hi all,

 

Laptop : Lenovo Yoda 500-14ISK, Windows 10.

 

My windows 10 pro cannot recognize  nvidia card and only intel card avilable in device manger the second gpu card not showing.

Tried to install "GeForce Experience" - not detecting Nvidia card.

Under device manager it only shown that I have and using the intel HD graphic card.

Upgraded all Intel drivers - no luck...

Tried also to refresh the HW by removing the battery and ac adapter and perform a power drain by holding the power button for 30secs. After this I entered the BIOS and load default settings - it doesn't help ...

 

In BIOS I do not have these options:

 

Graphic Device - Switchable Graphics

NVIDIA GPU - Enabled

 

as you can see on attached screenshots.

IMG_20171220_181132.jpgBios1

Image removed

 

Any clue what could be the issue here and what else can be checked?

 

BR,

Maciej

 

Mod's Edit: Image removed for the owner's protection as it showed the serial number of the system. Please edit out the serial number if you wish to re-post the image. Thanks!

 

przemek1234pl
802.11n
Posts: 152
Registered: ‎11-28-2017
Location: PL
Views: 417
Message 2 of 8

Re: Yoga 500-14ISK - Nvidia card is not detected

Maybe you have variant without discrete graphics?

Anonymous_User
Not applicable
Posts: 0
Views: 406
Message 3 of 8

Re: Yoga 500-14ISK - Nvidia card is not detected

Nope, the card was there and after some of Win upgrades / updates it disappeared from Device Manager ...

 

przemek1234pl
802.11n
Posts: 152
Registered: ‎11-28-2017
Location: PL
Views: 392
Message 4 of 8

Re: Yoga 500-14ISK - Nvidia card is not detected

Have you tried to reflash your BIOS? I have the same computer and never had such issue.
Anonymous_User
Not applicable
Posts: 0
Views: 388
Message 5 of 8

Re: Yoga 500-14ISK - Nvidia card is not detected


@przemek1234pl wrote:
Have you tried to reflash your BIOS? I have the same computer and never had such issue.

Hi Przemek,

 

will try to re-flash the BIOS today and let you know if it helped.

 

Br,

Maciej

Anonymous_User
Not applicable
Posts: 0
Views: 377
Message 6 of 8

Re: Yoga 500-14ISK - Nvidia card is not detected

Hi,

 

it's not possible to reflash the BIOS as I already have latest version. Any other ideas?

 

BIOS.JPG

 

BR,

Maciej

przemek1234pl
802.11n
Posts: 152
Registered: ‎11-28-2017
Location: PL
Views: 375
Message 7 of 8

Re: Yoga 500-14ISK - Nvidia card is not detected

Set BIOS Back Flash to Enabled in BIOS then reflash your BIOS.
Anonymous_User
Not applicable
Posts: 0
Views: 349
Message 8 of 8

Re: Yoga 500-14ISK - Nvidia card is not detected

Hi,

 

thank you for help - I have re-flashed the BIOS but the card is still not there...

Any other solutions?

 

BR,

Maciej

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