08-09-2019 01:56 PM - edited 08-09-2019 01:59 PM
from the last week onwards, my laptop showing some charging problems.two days before sudenly its stopped charging. after few minutes it started showing connecting disconnecting, after five minuts of this event then it is showing a warning symbol on battery symbol and charging is not increasing. then i stoped working and change the plug but no change. i checked with new charger but no change. if i disconnecting the charger laptop will go off. then i shutdown the laptop. i keep it off for one day. then i turned on. but it open as normal. no issues but today onwards it is not showing anything like "charging" when pluged in, but charging is not decreasing. but in some moment it is showing connecting disconnecting. i treid to reset but windows is showing laptop not connected to power. please help me to solve this.
09-05-2019 11:56 PM
Greetings from Lenovo.
As you have mentioned about the issue, please follow the below steps-
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.