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ElvisPoe
Paper Tape
Posts: 3
Registered: ‎10-08-2017
Location: GR
Views: 3,907
Message 1 of 10

Yoga 500 - Forgot my password

Well.. Hello. I  have a YOGA 500. I forgot my password and can't log in. I tried to reset my laptop.. but it says that there was a problem reseting my pc. I tried to boot from a USB Drive.. and it does nothing! Simply shoes me off the log in page to input the password. Can someone tell me what can I do ? I don't care loosing my files.. I want my laptop back! Thanks! 

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Detrixukaon58
Fanfold Paper
Posts: 6
Registered: ‎10-07-2017
Location: GB
Views: 3,862
Message 2 of 10

Re: Forgot my password

What is your os?

 

~~Detrix

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 3,856
Message 3 of 10

Re: Yoga 500 - Forgot my password

Welcome to the Lenovo Community ElvisPoe !

 

Unfortunately discussions on circumventing laptop passwords are not permitted due to the ease in which they can be stolen per the Community Guidelines.  Sorry.  

 

If the log-in problem is with the BIOS password, your only option is to try an remember the password used.  Remember passwords are case sensitive and you may have used UPPER and lower case characters in your password. Otherwise there are no master password or backdoors that can be used to by-pass a forgotten BIOS password.  The motherboard will need to be replaced.



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Community SeniorMod
Community SeniorMod
Posts: 9,250
Registered: ‎01-01-2010
Location: US
Views: 3,827
Message 4 of 10

Re: Yoga 500 - Forgot my password

I believe the passwords are not case sensitive.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
ElvisPoe
Paper Tape
Posts: 3
Registered: ‎10-08-2017
Location: GR
Views: 3,798
Message 5 of 10

Re: Forgot my password

Windows 10.
Community SeniorMod
Community SeniorMod
Posts: 9,250
Registered: ‎01-01-2010
Location: US
Views: 3,789
Message 6 of 10

Re: Forgot my password

If this is your Microsoft account used for windows here is  microsoft signin:

https://account.microsoft.com/account

 

There is an option for a lost password.

 

If it is a local windows account, MS says this:

https://support.microsoft.com/en-us/help/4028457/windows-reset-your-windows-10-local-account-passwor...

 

If it is a BIOS password, as was previously said, the only option is to remember it.

 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Detrixukaon58
Fanfold Paper
Posts: 6
Registered: ‎10-07-2017
Location: GB
Views: 3,782
Message 7 of 10

Re: Forgot my password

Yup, richk is gonna be correct on that one. Just follow his links and that should do it.

ElvisPoe
Paper Tape
Posts: 3
Registered: ‎10-08-2017
Location: GR
Views: 3,773
Message 8 of 10

Re: Forgot my password

When I try to ''Remove Everything". It just turns off.. and then turns on again showing me the login page! Does absolutely nothing! 

Detrixukaon58
Fanfold Paper
Posts: 6
Registered: ‎10-07-2017
Location: GB
Views: 3,725
Message 9 of 10

Re: Forgot my password

Hey,

Can you try to show me what is happening. I've got the jist of what it is saying on the support page inked by richk. 

 

EDIT: Windows 10 mostley needs your Microsoft account as a login. If you can remember that then you should be fine, otherwise reset the password or try the method you were using before.

 

~~Detrix

liliphone
What's DOS?
Posts: 2
Registered: ‎11-05-2018
Location: US
Views: 787
Message 10 of 10

Re: Forgot my password


@ElvisPoe wrote:
Windows 10.

I have 3 accounts on my Windows 10 computer ,so that even if l lost my password , i still can log into my computer with other account , and i can even reset old password for making a new password .

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