02-21-2016 11:37 AM
My son got a yoga 500 for christmas now the laptop keyboard has stopped working but the touch screen keyboard is unaffected, tried to sort under warranty as device is still under 1 year old been told that its not covered as it a software issue how they know that is beyond me.
I have tried resetting the laptop, reinstalling windows 8 but still not working, some keys operate for instance if i press g it shows =, y shows t and thats all that works.
02-21-2016 12:16 PM
Glad you were able to find help in the forums.
Could you provide a thread link? It might well help others.
03-02-2016 03:11 AM
Just bought the LENOVO yoga 500 and halfway through setting it up the keyboard stopped working. Powering it off and on again fixed it for now but worried that it is a faulty machine...should I return it to PC world??? I checked that the filter keys and all options in the ease of access menu for the keyboard are turned off. What next?
12-08-2016 07:55 AM
Hi, I got the same problem. Suddenly the keyboard didn't work anymore. Touchpad OK. Updating keyboard driver didn't help. Keyboard does also not work in BIOS mode. External keyboard (USB) works. How did you recover the keyboard?
12-09-2016 11:01 AM
05-05-2017 02:02 PM
Hi, I have the key interrogation & slash key not working.
Can somebody from Lenovo help me ]
I tried getting in contact with them on live chat and phone but they are not answering.
11-07-2018 03:57 AM