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5 Posts

05-02-2016

UK

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Yoga 500 Mouse Pointer Disappears and is Really Jerky

2016-05-02, 13:09 PM

I love my Macbook Pro, smooth, simple, quick and high quality.  But when you need a windows machine for work purposes what better than opting for a Lenovo?

 

I bought this Yoga 500 just over a week ago and the mouse pointer keeps disappearing on me, if I don't reboot to get it back, it decisdes eventually to make an appearance, this is annoying enough because while I am ok using a touch screen, I'd rather not for many applications and just use my mouse.

 

Let's not talk about the painful operation of the mouse "buttons" at the bottom of the touch pad, lets instead wonder how the mouse pointer could be so jerky around the screen?

 

Should I now be cursing the day I decided to buy this Lenovo?

 

Is there a fix for these issues and if so when will they come or indeed is there anyone with similar problems that may have already fixed these?

 

Thanks

 

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75 Posts

03-01-2016

GR

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Re: Yoga 500 Mouse Pointer Disappears and is Really Jerky

2016-05-02, 13:27 PM

This should be posted in Yoga series forum.

 

Please try updating realtek audio drivers from device manager

 

Mod's Comment:  Posting has now been moved to the Yoga forum.

 

0 person found this solution to be helpful.

This helped me too

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5 Posts

05-02-2016

UK

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Re: Yoga 500 Mouse Pointer Disappears and is Really Jerky

2016-05-02, 14:07 PM

Thanks for the reply, I recieved a link from Lenovo to download a mouse driver, which I did, I was surprised when it was an older driver than was installed on my machine...and it might (or might not) have fixed the disappearing act but had certainly not fixed the smoothness issue of the pointer movement.

 

Will the audio driver update be a solution?  I can't really understand why but will give it a go.  Thanks for the suggestion.

 

Cheers

 

 

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75 Posts

03-01-2016

GR

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Re: Yoga 500 Mouse Pointer Disappears and is Really Jerky

2016-05-02, 14:22 PM

I had the same issue and this solution from another member got me confused as well. But it fixed my problem

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5 Posts

05-02-2016

UK

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Re: Yoga 500 Mouse Pointer Disappears and is Really Jerky

2016-05-02, 17:14 PM

OK, thanks, dumb question though....I am having trouble getting to a position where I can update the realtec driver as per this solution, help a poor mac user figure his way rund a windows machine?

 

This is frustrating, I just got a message from the support centre telling me to do a factory reset! I only bought this thing 8 days ago!

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5 Posts

05-02-2016

UK

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Re: Yoga 500 Mouse Pointer Disappears and is Really Jerky

2016-05-02, 17:31 PM

Hi,

 

That is truly bizarre that an update on an audio driver would fix an issue with the mouse, but it did, thanks very much for the recommendation.

 

Cheers,

 

John

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75 Posts

03-01-2016

GR

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  • Posts: 75
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Re: Yoga 500 Mouse Pointer Disappears and is Really Jerky

2016-05-02, 23:04 PM

Glad I helped! Have a nice day

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