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Sacred0sp
Paper Tape
Posts: 2
Registered: ‎10-03-2017
Location: MA
Views: 455
Message 1 of 4

Yoga 500 performance reduced while charging

Hi.

i have recently purchanced a Lenovo Yoga-500. it's working perfectly when fully charged and not charging.

although when i'm at home and using it while it's plugged to electricity it runs extremly slow.

My operating system is windows 10, Specs are i7-5500u 2.40Ghz

8Gb Ram, Display system Intel graphics 5500 and Nvidia GT 940M.

when the laptop is charging and operaring at the same time the fan runs really slowly, once i remove it from the power source it IMMIDIATLY start running at full speed.

Anyone can help me solve this issue please?? 

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 421
Message 2 of 4

Re: Yoga 500 performance reduced while charging

Hello Sacred0sp

Thanks for using the Lenovo forums.


Double check your power settings in control panel, see if changing these around can make a difference at all.

 

Also, Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal


Hope this helps, let us know how you get on.


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Sacred0sp
Paper Tape
Posts: 2
Registered: ‎10-03-2017
Location: MA
Views: 406
Message 3 of 4

Re: Yoga 500 performance reduced while charging

Thank you Krakken for answering so quickly.


as you have adviced me i have checked my Power settings and there seems to be no problem with them.
i have also followed the steps for a static discharge and nothing seems to work so far.
i also would like to mention that my laptop become so slow whenever its on the mains adapter.
anything els i can do?
diegovolley
Paper Tape
Posts: 1
Registered: ‎08-08-2018
Location: BG
Views: 297
Message 4 of 4

Re: Yoga 500 performance reduced while charging

Hi, did u found solution? I got the same problem.

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