cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
victohenry
Fanfold Paper
Posts: 7
Registered: ‎09-10-2016
Location: GB
Views: 1,532
Message 1 of 6

Yoga 500 - plugged in, not charging, 0% battery

My Yoga 500 won't charge. While plugged in, the orange battery light flickers on and off, but the battery remains at 0% and says "plugged in, not charging". 

 

This started when the battery fully discharged after I unplugged the laptop for 10 minutes (from 100% battery power). 

 

Can anyone help? I can't even unplug the laptop for a second now or it shuts off completely. 

 

Incidentally, the battery was replaced by Lenovo after I sent it in about 3 months ago because it was faulty. But now the laptop is out of warrenty. This is getting to be beyond a joke! 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,484
Message 2 of 6

Re: Yoga 500 - plugged in, not charging, 0% battery

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

victohenry
Fanfold Paper
Posts: 7
Registered: ‎09-10-2016
Location: GB
Views: 1,480
Message 3 of 6

Re: Yoga 500 - plugged in, not charging, 0% battery

Do you have any information on how to do those things? 

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 1,478
Message 4 of 6

Re: Yoga 500 - plugged in, not charging, 0% battery

1. Turn the unit off
2. Remove the Mains adapter
3. Press and hold the power button for 30 seconds
4. Replace the Mains adapter
5. Turn the unit on as normal

victohenry
Fanfold Paper
Posts: 7
Registered: ‎09-10-2016
Location: GB
Views: 1,430
Message 5 of 6

Re: Yoga 500 - plugged in, not charging, 0% battery

Hi, this solution worked once to fix the problem, but after a day it reoccurred and now this no longer works. 

 

The laptop remains at 0%, says 'plugged in, charging' but does not charge. 

 

Any other ideas? 

victohenry
Fanfold Paper
Posts: 7
Registered: ‎09-10-2016
Location: GB
Views: 1,418
Message 6 of 6

Re: Yoga 500 - plugged in, not charging, 0% battery

I just took the laptop in to a repair centre, who told me the battery is defective and removed it for me. 

So now I'm on the road for 2 months, trying to work with a laptop that needs to be plugged in at all times. 

 

And all this with a battery that has literally just been replaced three months ago, as the previous battery was also defective. 

 

Beyond pathetic. 

Top Kudoed Authors