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maydee07
Paper Tape
Posts: 2
Registered: ‎03-20-2016
Location: Singapore
Views: 1,154
Message 1 of 3

Yoga 500 - touchpad for scrolling up/down is not working

Hi, 

 

I uninstalled the synaptics in my lenovo yoga 500 i7 however when I downloaded the link that you posted below, it is not compatible with my laptop. Now, the touchpad scroll feature is totally not working. Before I uninstalled it, it was intermittently working. This laptop has just been puchased a week ago.

 

Please advise. Thank you.

 

Mod's Edit: Additional information added to Subject line for clarity of issue.

               Moved post to the correct forum for the model having issues.

Community Moderator
Community Moderator
Posts: 4,286
Registered: ‎11-18-2012
Location: US
Views: 1,141
Message 2 of 3

Re: Yoga 500 - touchpad for scrolling up/down is not working

Welcome to the Lenovo Community maydee07 !

 

Unfortunately that is one of the problems encountered when you join a discussion for another Lenovo model. What downloads work for that model may not work for yours.  I have now moved your posting to the Lenovo Yoga forum which is a better venue in which to discuss your issue.

 

As for the driver, here is the correct Synaptics driver for your model and Windows 10.......

 

http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-15ibd/downloads/D...



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maydee07
Paper Tape
Posts: 2
Registered: ‎03-20-2016
Location: Singapore
Views: 1,120
Message 3 of 3

Re: Yoga 500 - touchpad for scrolling up/down is not working

Oops, sorry about that. I didn't notice it. Smiley Wink

 

By the way, do I have to uninstall the existing symantics before I download and install the new driver? 

 

Thank you so much!

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