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thebigt454
Paper Tape
Posts: 1
Registered: ‎04-24-2016
Location: SE
Views: 3,167
Message 1 of 10

Yoga 500 wifi problem

Hi,

I bought a Yoga 500 approx 9 months ago. After two months the wifi suddenly ceased working completely - I received the error message "Not connected - no connections available". I tried basic troubleshooting, but in the end I was forced to leave it in for service. 

 

I got it back after a few weeks, and it has subsequently worked fine - until 2 weeks ago, when I received the same error message. I am not able to connect to the internet through wifi at all, and  have tried basic troubleshooting.

 

Anyone expereinced this problem? I hate to leave it again for service...

 

Thanks for any help.

 

Br

Trond

Guru
Posts: 1,912
Registered: ‎04-17-2014
Location: US
Views: 3,140
Message 2 of 10

Re: Yoga 500 wifi problem

Have you tried installing this? http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-14acl/downloads/D...


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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johnferrier
Punch Card
Posts: 15
Registered: ‎03-22-2016
Location: United States
Views: 3,108
Message 3 of 10

Re: Yoga 500 wifi problem

You can try to download and install the latest driver from Intel's website. The one on Lenovo's support website are out-dated and buggy.

 

 

Guru
Posts: 1,912
Registered: ‎04-17-2014
Location: US
Views: 3,104
Message 4 of 10

Re: Yoga 500 wifi problem

The ones on Intel site can sometimes result in 'please check your manufacturer' warnings. Which is why I always link to the Lenovo support drivers, they are tested for the specific machine.


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


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johnferrier
Punch Card
Posts: 15
Registered: ‎03-22-2016
Location: United States
Views: 3,077
Message 5 of 10

Re: Yoga 500 wifi problem

Most of derivers for Lenovo notebook are generic versions provided by the hardware manufacturers such as Intel. If your wifi card was made by Intel then you may use Intel® Driver Update Utility to detect and install the drivers. It will find out if you are  using a generic version of drivers or not.

 

There are plenty of reasons not to trust Lenovo does any useful tests for the drivers ...

 

 

MW2016
What's DOS?
Posts: 1
Registered: ‎04-27-2016
Location: IL
Views: 3,077
Message 6 of 10

Re: Yoga 500 wifi problem

Hi, 

few days ago my wi fi stoped working , I tried to update the dirvers as per Lenovo service recomendation but it worked for a second and then disappeared again , I use win10  , I would be grateful for any recomendation on that .

 

Regards,

Marcelo 

 

Mod edit:  Post merged in.

Guru
Posts: 1,912
Registered: ‎04-17-2014
Location: US
Views: 3,053
Message 7 of 10

Re: Yoga 500 wifi problem

Uninstall the old one, then reinstall it. Make sure you're installing and not 'repairing'


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

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fcdub
What's DOS?
Posts: 1
Registered: ‎04-29-2016
Location: IE
Views: 3,006
Message 8 of 10

Re: Yoga 500 wifi problem

are you using a sky sr102 hub by any chance? im only having this issue when i connect to this router??????
jojohngoddard
Paper Tape
Posts: 1
Registered: ‎05-08-2016
Location: DE
Views: 2,898
Message 9 of 10

Re: Yoga 500 wifi problem

Hi EricX, I have this problem with a new Yoga 500, what did you mean by 'uninstall the old one, then reinstall it'? Are you talking about drivers or the OS? Thanks

Guru
Posts: 1,912
Registered: ‎04-17-2014
Location: US
Views: 2,890
Message 10 of 10

Re: Yoga 500 wifi problem

The driver. But if that doesn't work, try to restore Windows to a previous state


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

Did someone help you today? Press the star on the left to thank them with a Kudo!

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!


Please read the Community Guidelines before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

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