01-09-2017 02:33 AM
Hello guys! My laptop do not charge its battery. It is plugged on to the power but it is 0% charged. Will I have my laptop or my battery broken? Could someone tell me what I can do to solve this problem?
01-09-2017 04:28 AM
Hi there, Marcojim -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 20 seconds.
Update us how it goes.
Tap that kudos button if I helped
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01-09-2017 05:25 AM
Can you check if your system has Lenovo Settings installed, if it does, can you check if conservation mode for the battery is enabled under the power settings. Kindly disable conservation mode if its enabled.
Give a me a ping if this doesn't work.