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AbdulazizS
Blue Screen Again
Posts: 3
Registered: ‎12-29-2016
Location: SA
Views: 777
Message 1 of 6

Yoga 510-14ISK Laptop (ideapad) stop working?!

My laptop stop working?! The light near power button is on but the laptop is off

 

If you press power button the light will turn off, press again and the light will turn on but the laptop still off!

 

I kept doing this about three times and the laptop still off, why? and How I can solve this issue?

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 733
Message 2 of 6

Re: Yoga 510-14ISK Laptop (ideapad) stop working?!


@AbdulazizS wrote:

My laptop stop working?! The light near power button is on but the laptop is off

 

If you press power button the light will turn off, press again and the light will turn on but the laptop still off!

 

I kept doing this about three times and the laptop still off, why? and How I can solve this issue?


Hi AbdulazizS and welcome to the community,

 

A static discharge can attempt to resolve this problem, and below are some instructions on how to perform this:

1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

 

Hope this help you and let us know how you get on


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AbdulazizS
Blue Screen Again
Posts: 3
Registered: ‎12-29-2016
Location: SA
Views: 715
Message 3 of 6

Re: Yoga 510-14ISK Laptop (ideapad) stop working?!

Hi Neo_cortex,

 

The problem is, I can't remove the battery. Because Yoga 510-14ISK doesn't have a removable battery.

 

- Is there any solution for this particular devise?

 

- And how can I know if it's still under insurance?

 

- And if I go to the conservation do they just open it and remove the battery…in a few minutes or they need to change power button and motherboard… and take a lot of time?

 

And thank you

adiro
What's DOS?
Posts: 2
Registered: ‎01-07-2017
Location: ES
Views: 667
Message 4 of 6

Re: Yoga 510-14ISK Laptop (ideapad) stop working?!

I have the same Laptop and exactly the same problem.

Does anynody knows any solution? If i opne the case to take the batterry off, do i lose my warranty?

 

Thanks in advance.

AbdulazizS
Blue Screen Again
Posts: 3
Registered: ‎12-29-2016
Location: SA
Views: 659
Message 5 of 6

Re: Yoga 510-14ISK Laptop (ideapad) stop working?!

Hi adiro,

 

I went to Ensure Services about week ago, and they told me that the problem in the motherboard. Now I am writing for you from my laptop Smiley Happy I haven't asked them if they really changed the motherboard or they just do what Neo_cortex suggest.

However, Lenovo should explain this worldwide problem

I'am sorry about my English, but I think it is not too bad Smiley Happy

adiro
What's DOS?
Posts: 2
Registered: ‎01-07-2017
Location: ES
Views: 648
Message 6 of 6

Re: Yoga 510-14ISK Laptop (ideapad) stop working?!

Thanks for your quick answer and share your experience.
Have you lost any data in the process?

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