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03-18-2017

AU

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Yoga 510 Keyboard not working

2017-03-18, 12:13 PM

Recently bought the Yoga 510 less than 6 months ago and the keys 2, w, s, and x won't respond on my hardware keyboard; I've had to resort to hitting my on-screen keyboard instead. 

 

I've tried uninstalling the keyboard in Device Manager and I've rebooted my system a couple of times but it still won't work--has anyone else had this problem? 

 

I'm running Windows 10 on my Yoga

 

Any help would be appreciated.

Thanks :)

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10387 Posts

11-30-2015

PH

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Re: Yoga 510 Keyboard not working

2017-03-18, 14:39 PM

Hi kaneeemz , 

 

Welcome to the Community Forums.

 

Onscreen keyboard and external usb keyboard most likely would work ok on w,s,x keysas well as online keyboard test.

The way it is on a localized lined area of failure greatly indicates hardware failure. 

 

You can give technical support a call informing them the description on the issue and things tried for immediate service.

Herewith is the hardware manual for keyboard disassembly for reference . Individual key repair can also be an option if the issue is not on the board itself.

 

Hope this help answer your query.

Update us how it goes best for you.

 

Regards

 



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